Field Engineer
2 days ago
Location: VN - Vietnam
Goodyear Talent Acquisition Representative: Katrena Calimag
Sponsorship Available: No
Relocation Assistance Available: No
**Responsibilities**:
- Tire adjustment in timely manner to maximize customer satisfaction
- Conduct regular and pro-active product performance surveys to assess Goodyear Tire performance, reduce adjustment losses
- Provide constant feedback to Marketing, Supply Chain, Sales on product performance, current market situation
- Tire certification:
- Working with Vietnam Register (VR) to audit Goodyear factories yearly
- Working with VR to audit Goodyear factories' Lab by two year
- Work with VMTC, factories and related stakeholders to complete product testing compliance with local rule for all SKUs in Goodyear factories' lab or in Hanoi
- Coordinate with Goodyear Regulatory Government Compliance and Legal firm to complete the documents for certificate
- Product training:
- Conducts training needs assessment by collecting information pertaining to work procedures, work flow, understanding job-specific functions and tasks
- Designs technical training manuals by identifying and describing information needs focus on sales & Mkt team, 3S and Goodyear Auto Care channel
- Conducts continuous systematic training classes to aim: (i) Upgrade sales team capabilities, (ii) Changed 3S front-liner product perception, (iii) provide tire maintenance/tire selection training to owners and tire fitters to optimize tire performance and certified Authorized warranty GYAC dealers, (iv) Build skillful CTAs under distributors
- Maintains quality service by establishing and enforcing standards
**Job Requirements**
- Has Bachelor's degree in any course related to Engineering
- Has basic technical knowledge
- Has knowledge on production process in factories is an advantage
- Willing to do field work
- Willing to be trained by the Sales and Marketing team
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