Key User Manager, Power Tools Division

1 week ago

Hanoi, Vietnam Bosch Group Full time

**Company Description**
**_
The Bosch Group is a leading global supplier of technology and services, in the areas of automotive and industrial technology, consumer goods as well as building technology._**_ _
- In Vietnam, Bosch is currently active with eight business divisions: Automotive Aftermarket, Drive and Control Technology, Power Tools, Building Technology, Thermo technology, Packaging Technology, Two-Wheeler and Powersports and Sales Original Equipment._
- Furthermore Bosch opened its first Software and Engineering Centre of Southeast Asia in Ho Chi Minh City and an Automotive R&D Centre, located in Ho Chi Minh City in July 2014._

**Job Description** Core responsibilities**
- Full responsibility for tools, measuring tools and accessories sales for key professional users in respective area (North region)
- Takes turnover and profit responsibility for defined large key professional users
- Identification and acquisition of new key professional users and development of existing customer portfolio
- Managing collaboration with internal stakeholders and allocation of resources to process key professional users e.g. visits of user sales manager at key professional subsidiaries
- Implementing central user-marketing strategies and customer specific measures to increase Bosch PT share
- Ensuring Correct Mix of products and services for key professional users
- Being interface and support divisions responsible for the cross-selling concept

**Tasks**
- Acquisition and handling of key projects / tenders
- Managing users contact data, direct relation, frame contracts and internal coordination where applicable
- Entrepreneurial negotiation of frame contracts with key professional users
- Customer portfolio analysis in relation to project sizes to understand decision making process at Key Users and respective projects
- Follow up management with key professional users
- Auditing the fulfilment of added value service (eg. Logistics, 1st level tech support, financial after sales) and systemic analysis and reporting of users’ pain points

**Qualifications**
- Bachelor’s Degree in Business Management, Sales and Marketing or Engineering
- Knowledge and experience with Key User of Power Tools focused industry (construction, metalworking, factories, woodworking ) - Minimum 3-5 years
- User insight knowledge and B2B experience with industry knowledge (construction, manufacturing, woodworking - based on the focus trades requirement)
- Working knowledge in using IT system tools (SAP, Sales CRM, MS office, PowerPoint & Excel)
- Project management knowledge
- Competence in technical sales, commercial field (finance)
- Pro-active, entrepreneurial mindset
- Strong communication skills across all hierarchy levels
- Native speaker

**Additional Information**
- Committed 13th month bonus
- Collaboratively yearly performance bonus
- Meal & Parking allowances
- Premium insurance for employee
- Flexible benefits
- Domestic and international training opportunity
- Career development program with buddy and mentoring program
- Good benefits of company activities, team building and year end party
- Opportunity to work in global projects of fast developing company and being a part of innovation team contributing initiative ideas to the digital transformation era

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