Key Account Manager

4 weeks ago


Ho Chi Minh City, Vietnam Công Ty TNHH Minthacare Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
Minthacare is currently looking for a Key Account Manager to be part of our E-commerce team. Working closely with the E-commerce manager, you will support him/her in managing the portfolio of brands, and in successful execution and roll-out of business performance improvement plans. You will assist with the day-to-day activities related to store management on TikTok Shop.

Scope of Responsibilities
- Act as key contact point between Enabler and internal departments to drive performance for brand on TikTok
- Develop the relationship with enabler and tiktok to get the best support
- Delivery expert recommendations on the business plan, promotions and traffic planning (Livestream, Video, Creator_Affiliate, TikTok ads)
- Develop with the support of marketing department the activities and promotion plan
- Ensure a perfect execution of the marketing plan and its assets.
- Ensure all account / store KPIs are met
- Follow and report the competitor activities
- Report the performance of the store and suggest any action plan to improve the performance
- Any other sales or operational duties related to TikTok
- Responsible for Tiktok shop management to ensure all run smoothly
- Responsible for data analysis & reporting and proactively come up with recommendations to improve performance & increase sales
- Manage stock levels and liaise with related stakeholders to ensure stock is adequate for campaigns
- Inspect landing pages, product information, checkout options, and all other website-related systems to ensure their visual appeal, accuracy
- Research and update TikTok trend to create content ideas for Livestream, Video
- Standby Livestream, ensure all contents are delivered correctly (Brand DNA, product info, promotion scheme, )
- TikTok ads/Affiliate
- Caringly reply to end user question (chat) as needed

**Chức vụ**: Nhân viên/Chuyên viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Laptop
- Chế độ bảo hiểm
- Du Lịch
- Phụ cấp
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Công tác phí
- Nghỉ phép năm

**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:

- Minimum 2 years of relevant work experience in Ecommerce, ideally with a platform (Lazada/Shopee), with another enabler, with a brand or distributor
- Commercial performance-driven mindset, flexible & collaborative attitude, looking to make an impact and thriving in a fast-paced start-up environment
- Strong interpersonal, relationship and communication, listening and negotiation skills
- Ability to work with another department and function as marketing, design, sales, etc
- Experience in managing and growing stores on TikTok
- Experience in creating content on TikTok is a plus
- Experience in Beauty category will be added advantage
- Experience in creating promotion calendars and monthly activation plans
- Analytical skills to analyse data and make performance improvement suggestions
- Project management experience
- Good excel and powerpoint skills

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Kinh Doanh/Bán Hàng,Tư Vấn Bán Hàng

Đại Học
Không yêu cầu



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