Key Account Manager

1 week ago


Ho Chi Minh City, Ho Chi Minh, Vietnam NIC HR Full time

Information Management:

  • Account planning, managing leads, and visit reports on a periodic basis
  • Providing effective commercial and technical support (by liaising with technical team) to prospective and customers
  • Track competition moves in key accounts and take initiatives to counter them

Sales:

  • Achieve sales & profitability projections and establish sales strategies & tactics to
promote the brand in the market and build market share with key accounts

  • Play an integral role in new business pitches and hold responsibility for the effective onboarding of new clients
  • Execute presales activities and liaise with After-Sales team to conduct demonstrations of equipment at customer or company premises
  • Forecast and track key account metrics
  • Ensure account wise profitability

Team / Relationship Management:

  • Operate as the lead point of contact for any and all matters specific to your customer
  • Build and maintain strong, longlasting relationships with senior authorities of key
accounts; once a relationship is established, focus on developing clients and generating
new business

  • Assist with high severity requests or issue escalations as needed
Supply Chain

  • Based on forecast, ensure desirable levels of inventory are maintained

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