Duty Manager
7 months ago
**Job Number** 24026567
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Hai Phong, Vinhomes Imperia Metropolitan Area, Hai Phong, Ha Noi, Viet Nam VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
-
Duty Manager
2 weeks ago
Hanoi, Vietnam citadines marina hạ long Full timeXem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Duty Manager**: - **Mã tin đăng: 3448578**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất, nhưng chúng tôi...
-
Duty Manager
7 months ago
Hanoi, Vietnam Pan Pacific Hotels Group Full time**Vietnam*** **Pan Pacific Hanoi*** **Rooms*** **Job Grade**: Full Time Enjoy the best views of West Lake at Pan Pacific Hanoi, your oasis of calm in a bustling city. No matter how long you plan to stay at our Hanoi hotel, you will find comfort and convenience in our rooms and serviced suites. If you have a passion for the industry and are driven by...
-
Duty Manager
1 day ago
Hanoi, Vietnam Marriott International, Inc Full time**Job Number** 23107725 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Phu Quoc Long Beach Resort, Bai Dai Area Ganh Dau Commune, Phu Quoc, Ha Noi, Viet Nam **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete designated cashier and closing reports in the computer...
-
Duty Manager
7 months ago
Hanoi, Vietnam Marriott International, Inc Full time**Job Number** 24066115 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Phu Quoc Long Beach Resort, Bai Dai Area Ganh Dau Commune, Phu Quoc, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete designated cashier and closing reports in the...
-
Airport Services Duty Officer
7 months ago
Hanoi, Vietnam Qatar Airways Full timeWe are recruiting for an Airport Services Duty Officer based in Hanoi, Vietnam. In this role, you will supervise and control flight-handling activities such as flight editing, check-in, transfers and boarding, in order to ensure a high service standard. You will achieve optimum customer satisfaction and on-time department of flights. You will also have...
-
Airport Services Duty Supervisor
7 months ago
Hanoi, Vietnam Qatar Airways Full time**About the role** We are recruiting for the role of Airport Services Duty Supervisor in Ground Services based in Hanoi, Vietnam. Reporting directly to the Duty Officer you will supervise your team to deliver exceptional customer service to our customers to ensure they receive the award winning 5-star service Qatar Airways is renowned for. You will also be...
-
Duty Manager
7 months ago
Hanoi, Vietnam Marriott International, Inc Full time**Job Number** 23153164 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Hai Phong, Vinhomes Imperia Metropolitan Area, Hai Phong, Ha Noi, Viet Nam **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of payment,...
-
Duty Manager
7 months ago
Hanoi, Vietnam Marriott International, Inc Full time**Job Number** 24061840 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Hai Phong, Vinhomes Imperia Metropolitan Area, Hai Phong, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist staff with expediting problem payments (e.g., problems...
-
Duty Manager jw Marriott Hotel Hanoi
7 months ago
Hanoi, Vietnam Marriott International, Inc Full time**Job Number** 23132389 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Hanoi, No 8 Do Duc Duc Road, Hanoi, Ha Noi (Province), Viet Nam **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist staff with expediting problem payments (e.g., problems processing credit...
-
[melia Vinpearl Hải Phòng] Quản Lý Ca
7 months ago
Hanoi, Vietnam Melia Vinpearl in Central Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations. 2. Provides functional assistance and direction to all departments. 3. Cooperates, coordinates and communicates with other hotel departments as required. 4....
-
Program Manager
2 weeks ago
Hanoi, Vietnam FHI 360 Full timeProject Description: FHI 360 seeks a Program Manager for the Fleming Fund Country Grant for Vietnam - Tackling Antimicrobial Resistance in Vietnam (FF CGV). The Country Grant will address critical gaps in surveillance of antibiotic resistant bacteria in Vietnam. This grant will support implementation of national plans for antimicrobial resistance (AMR)...
-
General Affairs Manager
7 months ago
Hanoi, Vietnam SMARTOSC Full timeDesign plan, budget and implement administration duties - Build, maintain and improve continuously procedure in Administration Department - Operate and manage duties related to Administration such as: - Manage asset - Manage, purchase, maintain equipment - Set up office, office landscape - Support clerical duties, advanced request, payment request between...
-
Senior Production Manager
3 days ago
Hanoi, Vietnam NavigosSearch Full time**What We Can Offer**: Navigos Search's client, Japanese manufacturing in Thang Long industrial zone,Hanoi is looking for Senior production manager with main duties as below: In charge of factory production, QC QA of workshops: - Planning and implementing production plan, ensuring progress delivery. - Direct monitor in process of production, solve...
-
Facility Management Supervisor
3 days ago
Hanoi, Vietnam DEEP C Industrial Zones Full time**Main Duties/Responsibilities**: - Organizing and supervising the security team to ensure all members are competent to undertake their duties in access control, patrolling, and other duties from time to time;- Completing all necessary papers works and reports as required by the Property Manager in the domains of security, maintenance and repair of the...
-
HR Manager
2 weeks ago
Hanoi, Vietnam NIC HR Full timeNIC’s Client **Job Description**: 1. Strategic roles: - Working closely with BOD to understand business situation, oversee Company’s work environment and HR system to design HR strategy and Action plan in order to build up the manpower resources serving company’s business objectives. - Review, revise and newly develop policies and programs for HR...
-
Account Deputy Manager
7 months ago
Hanoi, Vietnam Employment Vietnam Full time**Location**:Hanoi, Vietnam **Industry**: Insurance **Main Responsibilities**: Execute operational duties in customer service as instructed by the Manager/Branch Director, adhering to service standards, including but not limited to: - Compile presentation materials and pertinent documents for client meetings, gather client data, and liaise with insurers...
-
Project Manager
2 weeks ago
Hanoi, Vietnam FHI 360 Full timeMain responsibilities: - Lead social and behavior change communication efforts across the EpiC portfolio including working with government and civil society partners to craft and execute campaigns.- Oversee the creation of communications assets targeting diverse audiences.- Manage media engagement at events and support the development and execution of...
-
Operations Manager
7 months ago
Hanoi, Vietnam Aus4Equality | GREAT Full time**OPERATIONS MANAGER (Re-advertised)** **Location**: Hanoi with travel to project field (Lao Cai and Son La) **Reporting To**: Team Leader **Statement of Duty**: The Operations Manager will have oversight of all operational functions of the Program and will work closely with the Program Team Leader, Deputy Team Leader, and Cowater Contractor...
-
Human Resources
1 week ago
Hanoi, Vietnam Chemonics Full time**Vietnam Action Against Plastic Pollution** **JOB DESCRIPTION** **TITLE: Human Resources Manager** The HR Manager will be responsible for a wide range of Human Resources management, reporting, contractual, administration, and personnel responsibilities while working under the direct supervision of the Operations and Finance Director. She/he will help...
-
Human Resources Manager
2 weeks ago
Hanoi, Vietnam Capella Hanoi Full timeThe Human Resources Manager (HRM) assists the Assistant Director of Human Resources (ADoHR) in managing the daily duties and operations of the Human Resources department. The individual is responsible for ensuring that all HR initiatives comply with the local labour law and that serve to attract, retain, and develop diverse premiere talent.