Security Manager

4 weeks ago

Hanoi, Vietnam No 9 Cat Linh Street, Dong Da Dist, Hanoi, Viet Nam Full time

**Job Description**:

- Establish good communication and good will with informal leaders and relevant members of local community
- Coordinate and organize the day to day operations of the department including planning and controlling
- Manage the develop and implementation of departmental standards
- Ensure all patrolling, inspection and escort duties are performed to a high standard
- Monitor and maintain all product and performance standards and ensure action is taken when standards are not met
- Ensure firearms and other weapons are not carried by staff when on duty
- Supervise emergency drills
- Oversee the security department including layout of security personnel and their detailed and regular training
- Perform leadership training for all senior security personnel
- Check and analyze all incoming reports to formalize action plan
- Maintain the loyalty and discipline of all security personnel
- Ensure the all security personnel as well as hotel’s staff are adhering to P&P and security procedures
- Establish good cooperation with hotel’s senior staff with other hotels
- Coordinate with the local investigator in crimes & accident handling and investigating
- Prepare security plan for specific events (seminar, conference, government guest, with wedding etc.)
- Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
- Works with Human Resource Manager to ensure the departmental performance of staff is productive.
- Prepares detailed induction program for new staff
- Maintains a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation.
- Ensures training needs analysis of Security staff is carried out and training programmes are designed and implemented to meet needs
- Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance
- Regularly communicates with staff and maintains good relations
- Preparation and management of the department’s budget.
- Assists in co-ordinating the preparation of the departmental annual budget
- Assists in monitoring and controlling departmental cost on an ongoing basis to ensure performance against budget
- Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
- Log security incidents and accidents in accordance with hotel requirements a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication
- Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
- Other tasks requested by General Manager.

Work Experience
- Have degree requirements (minimum): University or equivalent education preferred.
- Have First Aid Certificate
- Have wide knowledge of Fire Fighting & Safety Systems
- Have 3 - 5 year experience on relevant fields.
- Good management and leadership skills.
- Good communication and writing skills
- Ability to work effectively and contribute in a team
- Good presentation and influencing skills
- Proficient in the use of Microsoft Office and Front Office System
- Exhibits high level of attention to detail
- Deals efficiently and confidently with complaints and queries from owners, department heads and external parties such as local authorities, local police
- Able to work under pressure and meet tight deadlines
- Strong analytical and numeracy skills

**Benefits**:

- To be entitled to a full care & benefit as per Accor & the Company policies

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