Standard Account Management Officer

6 months ago


Ho Chi Minh City, Vietnam UOB Vietnam Full time

**About UOB**

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

**About the Department**

The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.

**Responsibilities**:

- Perform financial activity including such as monthly accrual and expense adjustment (allocate cost to department), annual expense planning
- Report estimated monthly expense plan and consolidated Monthly Expense Plan
- Monitor and order card, gift, stationery stock
- Working closely with 3rd party vendor as per BAU process.
- Handling customer Inquiry/ Complaint
- Invoice Reconciliation, raising Purchase requisition and other related task
- Coordinator in changing Artworks of Card and Stationery
- Participate in consumer projects for system enhancement/ new product setup/ automations to streamline the operational process
- Laisse with Senior Business Level Officers and stakeholders across departments to perform periodical processes review to ensure risks and control points are properly addressed
- Perform control assessment review, quarterly assurance review with the aim for a proactive approach to the self-identification and mitigation of risk for better team performance
- Monitor work progression ensuring completion of assignments by requested due date
- Other tasks assigned by Unit head

**Job Requirements**
- 3-5 years relevant experience
- Proficient in Microsoft Office
- Good at written English and spoken English
- Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
- Self-motivated and detail oriented
- Proven organization and time management skills
- Demonstrated problem-solving and decision-making skills
- Consistently demonstrates clear and concise written and verbal communication skills

**_Education:_**
- Bachelor’s/University degree or equivalent experience

**Be a part of UOB Family



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