See more Collapse

Help Desk Officer

1 month ago

Ho Chi Minh City, Vietnam Mantu Full time

**Who are we?**:
**Mantu** is an international company providing guidance and services to businesses and entrepreneurs. We ourselves are entrepreneurs: we started out from scratch and built a successful business based on our values and our “Tomorrow is human” vision. We constantly generate opportunities for a vast talent community and encourage our team members to have an impact and make a difference. This is how our team has grown to more than 7000 talented people of more than 100 different nationalities, spread across 5 continents and more than 60 countries. We have many brands in our portfolio and regardless of their expertise or the sector they operate in, they all share a single mission: achieving businesses’ and entrepreneurs’ ambitions.

**Brief Call**: Our process typically begins with a brief virtual/phone conversation to get to know you The objective? Learn about you, understand your motivations, and make sure we have the right job for you

**Interviews** (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Mantu: our culture, our roots, our teams, and your career opportunities

**Case study**: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.

We look forward to meeting you
**Job description**:

- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Provide local and remote support to Internal Mantu Employees (Staff & Consultant) regarding tickets created
- Configure IT Equipment (PCs /Laptops/IP Phones), installs Windows /Office packages
- Walk customers through the problem-solving process
- Fresh graduates or up to 2 years of experience in Help/Service desk, General IT Support, Troubleshooting or similar positions
- You have a Bachelor's Degree in Information Systems/Information Technology/Networking or any similar field
- You have good communication skills, are customer-focused, and can work under pressure
- Fluency in English (French or any other language would be an added value)
- You have worked with ticketing systems, Windows Server, Active Directory or Exchange are appreciated
- You are ready to work in a dynamic and international environment

**Our offers**:

- Be part of an international, multicultural environment of 8,500 talented people from over 60 countries and 5 continents
- Fast-growing global company, opportunities to grow quickly with a tailored made career path
- Soft skill training: interpersonal communication, team management, project management
- Team lunch, after-work and other successes celebrations
- Ability to support non-profit organizations
- You will have the opportunity to unlock your potential, both professionally and personally

**Location**: Block A2, 15th Floor, Viettel Building, 285 Cach Mang Thang Tam, District 10, HCMC

We have other current jobs related to this field that you can find below

  • Help Desk Officer

    3 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Mantu Full time

    Who are we? :Mantu is an independent international consulting player, founded in 2007. Bringing together expert and complementary brands, Mantu stands out for the breadth of its spectrum, responding to all business transformation challenges.Its activities are divided into four practices:Leadership & Advocacy, Technology, Digital Marketing & Experience, Total...

  • IT Help Desk Executive

    4 weeks ago

    Ho Chi Minh City, Vietnam AnyMind Group Full time

    **What You Will Do**: - Check damaged laptops condition, propose work with vendors to come up with repairing solutions - Work with vendor to manage company internet - Support apps installation (Microsoft Office, printer, adobe, other apps) for new hires and reset laptops for resignees - Manage company server - Manage company external accounts (Microsoft...

  • IT Help Desk Coordinator

    4 weeks ago

    Ho Chi Minh City, Vietnam Công Ty Trách Nhiệm Hữu Hạn Ampere Computing Vietnam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận)The Role Our world-class Information Technology team is seeking an IT Help Desk Coordinator to provide technical assistance and end-user support related to computer systems and hardware/software. You will support end users, write technical documents, and manage asset inventory. You will respond to...

  • IT Help Desk Coordinator

    2 weeks ago

    Ho Chi Minh City, Vietnam Ampere Computing Full time

    **The Role** Our world class Information Technology team is seeking an IT Help Desk Coordinator to provide technical assistance and end-user support related to computer systems and hardware/software. You will support end users, write technical documents and manage asset inventory. You will respond to tickets/queries, run diagnostic programs, isolates...

  • IT Help Desk Executive

    3 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam AnyMind Group Full time

    What You Will Do: Check damaged laptops condition, propose work with vendors to come up with repairing solutions Work with vendor to manage company internet Support apps installation (Microsoft Office, printer, adobe, other apps) for new hires and reset laptops for resignees Manage company server Manage company external accounts (Microsoft Office, Adobe,...

  • Help Desk Officer

    4 weeks ago

    Ho Chi Minh City, Vietnam Mantu Full time

    **Who are we? **:Mantu is an independent international consulting player, founded in 2007. Bringing together expert and complementary brands, Mantu stands out for the breadth of its spectrum, responding to all business transformation challenges. Its activities are divided into four practices: Leadership & Advocacy, Technology, Digital Marketing & Experience,...

  • IT Help Desk Coordinator

    3 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Ampere Computing Full time

    The RoleOur world class Information Technology team is seeking an IT Help Desk Coordinator to provide technical assistance and end-user support related to computer systems and hardware/software. You will support end users, write technical documents and manage asset inventory. You will respond to tickets/queries, run diagnostic programs, isolates problem, and...

  • Help Desk Officer

    3 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Mantu Full time

    Who are we?:Mantu is an international company providing guidance and services to businesses and entrepreneursWe ourselves are entrepreneurs: we started out from scratch and built a successful business based on our values and our "Tomorrow is human" vision. We constantly generate opportunities for a vast talent community and encourage our team members to have...

  • IT Help Desk Coordinator

    3 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty Trách Nhiệm Hữu Hạn Ampere Computing Vietnam Full time

    Mô tả công việc:(Mức lương: Thỏa thuận)The RoleOur world-class Information Technology team is seeking an IT Help Desk Coordinator to provide technical assistance and end-user support related to computer systems and hardware/software. You will support end users, write technical documents, and manage asset inventory. You will respond to...

  • IT Help Desk

    3 weeks ago

    Ho Chi Minh City, Vietnam IPSIP Group Full time

    **[Urgent-2 year experience ] IT help desk**: IPSIP Group - Ứng Tuyển IT Support English Networking - Đăng nhập để xem mức lương - Số SH05.01 Đường B4, Khu Saritown, Phường An Lợi Đông, District 2, Ho Chi Minh- Xem bản đồ- Tại văn phòng- 4 giờ trước **Mô Tả Công Việc**: - Monitor and quickly respond to any...

  • IT Help Desk

    3 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam IPSIP Group Full time

    [Urgent-2 year experience ] IT help desk:IPSIP Group- Ứng TuyểnIT Support English Networking- Đăng nhập để xem mức lương Số SH05.01 Đường B4, Khu Saritown, Phường An Lợi Đông, District 2, Ho Chi Minh Xem bản đồ Tại văn phòng 4 giờ trướcMô Tả Công Việc: Monitor and quickly respond to any requests related to IT...

  • IT Help Desk Coordinator

    4 weeks ago

    Ho Chi Minh City, Vietnam Công Ty Trách Nhiệm Hữu Hạn Ampere Computing Vietnam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Be part of an empowered culture where you are a key contributor to the success of the company. - Provide day-to-day technical support to employees via Helpdesk Ticketing System. - Troubleshoot and resolve basic client hardware, operating system, and software related problems. - Maintain Inventory...

  • IT Help Desk Coordinator

    3 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty Trách Nhiệm Hữu Hạn Ampere Computing Vietnam Full time

    Mô tả công việc:(Mức lương: Thỏa thuận) Be part of an empowered culture where you are a key contributor to the success of the company. Provide daytoday technical support to employees via Helpdesk Ticketing System. Troubleshoot and resolve basic client hardware, operating system, and software related problems. Maintain Inventory of all IT...

  • Nhân Viên IT Help Desk Smartcar

    4 weeks ago

    Ho Chi Minh City, Vietnam mai linh group Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Nhân viên IT Help Desk Smartcar**: - **Mã tin đăng: 3353892**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất,...

  • Việc Làm Nhân Viên IT Help Desk

    4 weeks ago

    Ho Chi Minh City, Vietnam CÔNG TY CỔ PHẦN GIẢI PHÁP THANH TOÁN VIỆT TÍN Full time

    **Mô tả công việc**: (Mức lương: Từ 10 triệu VNĐ) Nội dung công việc: Chịu trách nhiệm quản lý tài sản của công ty: Máy tính, điện thoại bàn, Camera, Máy chiếu, Máy Scan, Photo, và các trang thiết bị Công Nghệ Thông Tin khác. Lắp ráp/thay thế/sửa chữa/nâng cấp phần cứng máy tính và...

  • Việc Làm Nhân Viên IT Help Desk

    3 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam CÔNG TY CỔ PHẦN GIẢI PHÁP THANH TOÁN VIỆT TÍN Full time

    **Mô tả công việc**:(Mức lương: Từ 10 triệu VNĐ)Nội dung công việc:Chịu trách nhiệm quản lý tài sản của công ty: Máy tính, điện thoại bàn, Camera, Máy chiếu, Máy Scan, Photo, và các trang thiết bị Công Nghệ Thông Tin khác.Lắp ráp/thay thế/sửa chữa/nâng cấp phần cứng máy tính và các...

  • Nhân Viên IT Help Desk

    3 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Công ty TNHH Tư vấn & Đào Tạo Đại Dương Full time

    **Công ty TNHH Tư vấn & Đào Tạo Đại Dương**: người**Nhân Viên IT Help Desk - Tp. Thủ Đức (Có Thể Nhận Việc Sau Tết)**:- Hạn nộp hồ sơ: 28/02/2023- Lượt xem: 54- Đăng ngày: 10/01/2023***Yêu cầu kinh nghiệm**Chưa có kinh nghiệm**Mức lương**8 - 15 triệu**Cấp bậc**Chuyên viên- nhân viên**Hình...

  • Front Desk Manager

    4 weeks ago

    Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Job Number** 23126818 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Saigon, 3C Ton Duc Thang Street, Ho Chi Minh City, Hi Chi Minh, Viet Nam **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assists the Front Office Manager in administering front office functions and...

  • Front Desk Manager

    1 week ago

    Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Job Number** 23104397 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Saigon, 3C Ton Duc Thang Street, Ho Chi Minh City, Hi Chi Minh, Viet Nam **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office...

  • Nhân Viên IT Help Desk

    3 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam CÔNG TY CỔ PHẦN GIẢI PHÁP THANH TOÁN VIỆT TÍN Full time

    **Mô tả công việc**:(Mức lương: Thỏa thuận)- Chịu trách nhiệm quản lý tài sản của công ty: Máy tính, điện thoại bàn, Camera, Máy chiếu, Máy Scan, Photo, và các trang thiết bị Công Nghệ Thông Tin khác.- Lắp ráp/thay thế/sửa chữa/nâng cấp phần cứng máy tính và các thiết bị ngoại vi.-...