Customer Service Specialist

5 months ago


Hanoi, Vietnam Công Ty TNHH Tư Vấn VCDP Full time

**Mô tả công việc**:
(Mức lương: 11 - 13 triệu VNĐ)

WHAT WE NEED:

- To handle all incoming documents to verify the identity of customers according to the job procedures;
- To handle all incoming/outgoing customer calls;
- To handle all customer inquiries;
- To represent the company professionally in all contacts with customers, to follow the industry standards and internal quality criteria and thereby increase the level of customer satisfaction (incl. number of positive customer feedback);
- To address customers in friendly and respectful manner according to the general principles of ethics.

**Chức vụ**: Nhân viên/Chuyên viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
Compulsory insurance and premium insurance with Bao Viet

WFH 1 day a week

Gym / Gasoline allowance

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:
WHAT WE ARE LOOKING FOR:

- Fluently in speaking English, Vietnamese;
- High self-confidence, convincing, flexibility;
- Strong personality able to work independently;
- Can start immediately;
- Forex knowledge considered as advantage;
- Able to work in shifting schedule.

**THE BENEFITS:

- Competitive salary (500$ - 600$);
- Gain more knowledge about financial industry;
- Chance to be promoted to Experienced CS and Senior CS;
- Friendly team and convenient office;
- Possibility to participate in office events,...

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Hành chính Văn phòng,Hành Chính/Văn Phòng

Trung cấp - Nghề
Không yêu cầu



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