Community Management Executive
3 days ago
**Responsibilities**:
**Social Media management**
- Respond to customers’ comments and queries in a timely and professional manner
- Monitor, track and report on feedback and online reviews
- Organize and manage online events
- Prepare detailed monthly reports
- Coordinate with Product & Creative team to stay updated on products & brand guideline
**Community management**
- Regularly feedback insights gained from social media monitoring to help evolve social strategy
- Develop understanding of the implication of new social platforms (if any)
- Conduct qualitative competitive analysis on market and competitor’s social activity
**Job Requirements**
- Bachelor's degree in Marketing or a related field required
- At least 2 years of experience as a Community Management Executive or a similar role
- Have experience managing social media platforms or communities for brands.
- Digitally savvy with active participation in a wide variety of social media activities.
- Good at problem-solving, data analyzing, negotiating, and communication skills
- Fluent in English is a plus.
**Job Benefits**
- Working time: 9am - 6pm, Mon - Fri, and 2 Saturdays per month (Saturday WFH)
- Attractive salary and benefits (13th salary and additional bonus every year)
- A fun & dynamic environment and freedom to be creative.
- Salary review based on performance every year.
- Premium health insurance package
- Paid leave (12 days/year)
- Be granted company uniforms
- Annual health check
- Travel, team building, and other group activities
- Salary range: Negotiable
Location: Toong building - 188 Vo Thi Sau, Vo Thi Sau Ward, District 3
Loại hình công việc: Toàn thời gian
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