Merchant & Partnership Manager, Saas Fintech

4 weeks ago

Thành phố Hồ Chí Minh, Vietnam Dion Full time

**Opportunity Details**:
**Working Location**: Office in District 2, Thu Duc City, Ho Chi Minh City
**Working Time**: Field-based role with flexible working hours.
**Employment Type**: Full-time.
**Compensation**: Up to USD 1,300 gross per month.

**Benefits**:

- 25% performance-based bonus.
- Fuel allowance.
- Private health insurance.
- A flexible work environment with field-based operations.

**Reporting Line**: CEO.
**Team Management**: Individual contributor (no direct reports).

**Travel Requirements**:

- 50% of time spent in the field, meeting partners and prospects.
- Geographical coverage: Ho Chi Minh City, Binh Duong, Dong Nai, and nearby provinces.
- Mode of transportation: Must be able to use a motorbike for efficient travel.

**About Dibee**:
Our client is a SaaS platform that streamlines fleet payments and expense management, creating a cashless ecosystem for fleet operators, gas stations, and automotive service providers. Fleet operators rely on our client to track fuel expenses, optimize fleet performance, and simplify transactions, while gas stations and service providers benefit from secure, cashless payments and access to a broader customer base. As our client continues to expand its network, the company is looking for a Partnership & Merchant Manager to strengthen relationships and drive business growth.

**Role Purpose**:
As a Partnership & Merchant Manager, you will play a key role in growing and strengthening our client's network of gas stations and automotive service providers. You’ll build lasting relationships, help partners get the most out of our client's solutions, and encourage them to refer new business.

This role is a mix of fieldwork and strategy you’ll spend about 50% of your time on the road, meeting partners and prospects in Ho Chi Minh City, Binh Duong, Dong Nai, and nearby areas. You’ll also work closely with fleet owners, helping them find the right automotive maintenance and repair services.

Dibee is looking for someone independent, proactive, and great at building trust, but also comfortable collaborating with leadership to close deals when needed. If you enjoy a mix of relationship-building, sales, and fieldwork, this could be the perfect role for you

**Main Objectives**:

- ** Revenue Growth** Expanding partner contributions to our client's revenue.
- ** Merchant & Customer Acquisition** Onboarding new automotive service providers & fleet owners.
- ** Visit & Engagement Metrics** Maintaining high-quality interactions with existing and new partners.
- ** Referral Generation** Encouraging partners to generate leads for Dibee.
- ** Business Integrity Checks** Ensuring partners are legitimate and compliant.

**Responsibilities**:
**Core Responsibilities**:

- Build and maintain relationships with gas station partners, ensuring engagement and retraining when needed.
- Develop new partnerships with automotive service providers and onboard them onto our client's platform.
- Identify and acquire fleet owners as customers, helping them find the right automotive maintenance and repair services.
- Spend at least 50% of your time in the field, meeting partners and prospects.
- Travel via motorbike to efficiently cover your assigned territory.
- Support our client's structured onboarding and training process for new partners.
- Verify that all new partners are legitimate and non-fraudulent before onboarding.
- Present and sell our client's full range of solutions, including value-added services that help merchants grow revenue.
- Negotiate terms and conditions with merchants to secure profitable agreements.
- Stay updated on current automotive service trends, competitor offerings, and local regulations to optimize our client's sales strategies.

**Additional Responsibilities**:

- Monitor merchant account performance and identify upselling opportunities.
- Provide feedback from the field to our client's leadership team for continuous improvement.

**Requirements**:
**Must-have Requirements**:
**Education & Qualifications**:

- Bachelor’s degree in Business, Sales, Marketing, or a related field.

**Professional Experience**:

- At least 3 years of experience in B2B sales, partnerships, or merchant acquisition.
- Experience in automotive services, fleet management, or fuel payment solutions is a strong advantage.

**Technical Skills**:

- Strong sales, negotiation, and relationship management skills.
- Fluent Vietnamese is required.
- Business proficiency in English to engage with foreign CEO and internal stakeholders.
- Ability to travel via motorbike to visit merchants and partners across the assigned region.

**Nice-to-Have Requirements**:

- Knowledge of payment processing systems and fleet management technologies.
- Familiarity with CRM tools and data-driven performance tracking.

**Behavioral Competencies**:

- ** Proactive and self-motivated** Ability to work independently and take initiative.
- ** Strong interpersonal skills** Ability to build trust with partners an

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