Technical Service Engineer

3 weeks ago


Hanoi, Vietnam Adecco Full time

**Responsibilities**:

- Providing high-quality technical support, perform a wide range of activities on Company Control Valves + Actuators and Competitor products Analysis including technical market research, technical requirements and competitive analysis, solution implementation, benchmark, and effectiveness testing of products.
- Contact and call on consulting engineers, mechanical contractors, architects, utility companies, and owners to achieve annual sales and gross margin goals.
- Work with specifying engineers and design-build contractors to help specify the Valves & Actuators products
- Engaged in design and creation of technical marketing materials for Sales and marketing to positively influence the sale activities Engage and participate in providing training to customers as required
- Have the capabilities of independent study, research, and authoring competitive technical marketing documents
- Explore new ways of improving existing products and services as a way of increasing profitability
- Documenting troubleshooting and problem resolution steps. Must be able to identify and resolve customer engagement issues; Escalate if appropriate.
- Compliance with cooperation policy like HSE laws / OSH Act & regulation and HR code of conducts etc.

**Experience requirements**:

- 2 years or above of proven technical sales, HVAC technical products experiences
- Possess a strong passion & have solid understanding of HVAC principles
- Verifiable experience with specified products

❖ Skills
- Strong presentation skills
- Strong work ethic, responsible, self-accountability.
- Customer focused, reliable, flexible, and cooperative.
- Ability to work well within a team as well as on own Possess with valid driving license in Vietnam
- Good Communication and Interpersonal skills
- Willingness to travel

**Education requirements**:

- Diploma of higher in Mechanical Engineering preferred or a similar technical discipline, with 2+ to 7+ years of HVAC, Refrigeration, or Controls/BMS experience

**Contact Person**:
Hong Pham

Adecco



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