General Sales Support

2 days ago

Ho Chi Minh City, Vietnam Philips Full time

**Job Title**: General Sales Support

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions - the kind that make a real difference - when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

**Job title**:
General Sales Support

**Reports to**:
Commercial Operations Leader

The General Sales Support is overall responsible for carrying out general activities to support the execution of sales activities, sale processes, tasks, projects. He/ she has a specialized level of skill to perform analysis as part of assigned tasks and specialized theoretical knowledge of main sales processes and tools and the surrounding organization. Require own interpretation and analysis the assignments are stated only in general terms.

**Key Areas of Responsibility**:

- Provide all general support to the Sales departments, for example:

- Provide documents support for tender to channel partner/ customer ex LOA, letter as per sale process.
- Provide documents as per PO and contracts.
- Support sale department to work with channel partner to arrange MPR, QPR, APR, prepare agreement and/ or letter with compliance and process adherence.
- Responsible for documents quality check in general information,
- Prepare NDA/ quotation/ proposal in direct customer if required.
- Executions tasks to support sale department if assigned.
- Clean order provides to Order management (GBS).
- Main contact point for sale order from local sale operation department
- End to end process responsibility of sale order from order to sale recognitions by follow up the orders, working with other functions/ department during the sale execution.
- Sale process adherence and strictly compliance adherence
- Ensure all the prepared documents with quality,
- Able to drafts limited continuous improvement projects within one commercial unit.
- Introduces new supporting process activities.
- Respond to external/internal requests for information.
- Decides on the desirability of using and making (administrative) tools.
- Provide data to support analysis is required.
- Ensure data quality provided to GBS.
- Support continuous improvement of the sales processes. Assists sales management in understanding process bottlenecks and inconsistencies.

**Key measures**:

- Sale process Adherence
- On time/ on Quality
- Way of working adherence
- Schedule adherence
- Consistent Quality
- Sets priorities for own work and co-workers.

**Education & Experience**:

- University degree
- 2-3 years minimum of related experience
- Fluent in English, verbal and written in addition to local language.
- Certified LEAN basic
- Works autonomously within established procedures and practices.

**How we work at Philips**
Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart - which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home - for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way. Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Our hybrid working model is defined in 3 ways:

- We believe in the importance of impactful collaboration:_ There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.
- We embrace flexibility:_ Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.
- We want to be at our best:_ The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

**Why should you join Philips?**

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating

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