Associate, Business Development, Vietnam

6 months ago


Ho Chi Minh City, Vietnam Klook Full time

Ho Chi Minh
Full Time

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,300 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,500 employees, based in 20+ locations, certainly do Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our core beliefs - Push boundaries, Ask For and Give Feedback, Take Ownership, and Help Each Other.

We never settle and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution?

**What you will do**:
Onboard new travel products on Klook Platform

Constantly update and manage existing travel products - with critical schedule and inventory information

Support project and ad-hoc issues on partner operation and customer issues

Act as the face of the company by supporting our partners with a customer-driven and sales-oriented mindset

Communicate and collaborate effectively with various stakeholders - from your business development colleagues to the content, tech, finance teams, and of course, our all-important merchants

Make an impact by identifying areas for improvement across different processes and systems

**What you will need**:
Bachelor's degree or above

At least 2 years of work experience within tourism, or eCommerce industry. High familiarity with travel products, generating tours, working with operators/ bus companies/hotels.

Ability to execute under pressure and against tight schedules

Strive for high quality and timeliness in your output

Work proactively and well both independently and in teams

Tech-savvy, ideally with a passion for travel

Open, agile, detail-oriented, and willing to adapt to fast changes

Fluent in spoken and written English

Customer service, content creation, and/or data entry experience would be a plus

Work experience in a multicultural, cross-functional, or start-up environment would be a plus

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.



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