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HR Outsourcing Team Leader

4 months ago

Ho Chi Minh City, Vietnam Công Ty TNHH Persolkelly Việt Nam Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
Position Objective:

- The role is to specifically oversee, manage the day-to-day payroll HR administration and client management to ensure the qualification of service delivery from HR Outsourcing Solutions at PERSOLKELLY Vietnam to assigned client accounts and contractors/ payees. Recruit, train and qualify resource (consultants in charge) to maintain the stable operations of the team in charge and be ready to adapt for the company expansion in the future.

Key Responsibilities:
1. Oversee and manager Payroll administration: review and oversee all the below daily task of consultant in charge and be the advisor/back up person for all the queries from consultant in charge.
- Manage the contractors’ information and ensure that regular updates are done in the system.
- Maintain accurate and timely data recording. Issue letters and support them where required.
- Provide end-to-end administrative support including (but not limited to) preparing and uploading documents to system for both Contract and Temporary Workers, extension, termination, contract resignations, reference checks, warnings, grievances, leave requests, claims requests, contractor bonuses, renewal or termination of Work Passes
- Notify Clients when their Contractors are due for renewal or termination, confirm their decision and inform Contractors accordingly
- Ensure timely and accurate payroll information is provided so that contractors receive their salary payments accordingly.
- Manage leave, insurance, allowances and other** Chức vụ**: Trưởng nhóm/Trưởng phòng

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Laptop
- Chế độ bảo hiểm
- Du Lịch
- Phụ cấp
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Công tác phí
- Nghỉ phép năm

administration.
- Handle contractor’s disciplinary issues and grievance handling.
- Offboarding and management of the exit process.
- Ensure processes are administered accurately within defined SLAs.
- Work closely with the contractors and clients to improve work relationships, build morale, increase productivity and retention.

2. External partnership with clients
- Connect with client regularly and provide HR advisory services as required.
- Periodically manage meeting to review service quality with clients to improve the service quality as well as cross sales activities to clients.

3. Internal partnership with Sourcing team and Finance team
- Liaise with the payroll & finance team to resolve contractor/payee timesheet issues, claims and payment issues, Client billing issues, overpayments made etc. and inform them on advance listing and payments.

4. Team recruitment, training & engagement
- Support leader and sourcing team on the recruitment process to hire staff (newhire, replacement) for the team.
- Supervise the company training program for newbie and actively join the trainer team to train/ share knowledge for junior staff.
- Review and assess the competency of every member in the team for proper actions.
- Team engagement and motivation to promote PSK “Work and Smile” spirit.

**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:
Profile Requirements:

- Experience in the same role for at least 2 years with team size from 5 members & above.
- Open for in house and external payroll background.
- Good communication skills in both English and Vietnamese.
- Ability to multi-task and detail oriented.
- Proficient in MS Offices (Word and Excel, Power Point).
- A problem-solver and result-oriented consultant in managing multiple clients at the same time.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Nhân Sự,Quản Trị Nhân Sự (HR),Tuyển Dụng (HR)

Đại Học
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