IT Helpdesk Engineer

4 days ago

Ho Chi Minh City, Vietnam KMS Technology Full time

KMS was established in 2009 as a U.S.based software development & consulting company with development centers in Vietnam. Over 13 years of operation, we have been trusted globally for the superlative quality of software services, products, technology solutions and engineers' expertise.
- KMS Technology focuses on custom software development and a wide variety of consulting services
- KMS Healthcare specialises in the healthcare industry, provides a unique blend of consultative healthcare technology solutions backed by the power of full lifecycle development support
- KMS Solutions serves the Asia Pacific region, bringing the world's innovative technologies to help organizations achieve their business goals through world-class digital capabilities and fit-for-purpose solutions

Besides providing services, KMS builds and successfully launches its own software companies through its internal startup incubator, KMS Labs. The most notable companies with millions of users worldwide include QASymphony, Kobiton, Katalon, Grove, and Visily.

KMS is committed to providing tangible contributions and long-lasting impacts to the communities through leveraging our IT expertise. The company has also been recognized by prestigious industry awards as a great workplace in Vietnam, Asia, and the U.S. for many years in a row.

**Responsibilities**:
**The Brilliant Career You Love**

Are you looking for the next destination for your career? Are you serious about making things better?

Do you love to work in the Best Software Outsourcing Company in Vietnam with a Great Investment in People Development?

Do you want to be a part of the Great Team that creates awesome billion-dollar Software Products for U.S clients?

If yes, we strongly believe that you will enjoy each single working day at KMS Technology where you certainly contribute to the company's growth and sharpen your experience and expertise every day.

**Your key responsibilities**:

- Support KMS’ network
- Helpdesk function for technical issues
- Assist System/Network administrator

**Qualifications**:

- 2+ year of experience in IT Helpdesk
- Strong experience in Windows, Mac OS, and Linux installation, configuration
- Have knowledge of Networking to complete the basic assignment
- Able to diagnostic, troubleshooting, repair, replace hardware and software
- Able to research & learn new technology
- English speaking and writing at an intermediate level
- Education/training preferred:

- Microsoft Certified Professional (MCP)
- Cisco Certified Network Associate (CCNA)
- LPIC-1: System Administrator (Linux Certification)

**Benefits and Perks**:
**_ Want to be the Best? Join KMS_**
It’s positive to claim we’re one of the top IT companies in Vietnam:

- From Vietnam, we have crafted brilliant products for millions of global users.
- We build awesome global products to conquer the world from Vietnam: QASymphony, Kobiton, Katalon, Witurn, Sprynkl and many more to come.
- We’re committed to investing in our people and building a workplace you’ll love coming to every day.

**_ Perks you 'll love at KMS:_**
- Working in one of the Best Places to Work in Vietnam
- Building large-scale & global software products
- Working & growing with Passionate & Talented Team
- Diverse careers opportunities with Software Outsourcing, Software Product Development, IT Solutions & Consulting
- Attractive Salary and Benefits
- Performance appraisals twice a year and Performance bonus
- Flexible working time
- Various training on hot-trend technologies, best practices and soft skills
- Premium healthcare insurance for you and your loved ones
- Company trip, big annual year-end party every year, team building, etc.
- Fitness & sport activities: football, tennis, table-tennis, badminton, yoga, swimming
- Joining community development activities: 1% Pledge, charity every quarter, blood donation, public seminars, career orientation talks,
- Free in-house entertainment facilities (foosball, ping pong, gym ), coffee (latte, cappuccino, espresso) and snack (instant noodles, cookies, candies )

And much more, join us and let yourself explore other fantastic things

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