![Shinhan Bank](https://media.trabajo.org/img/noimg.jpg)
Credit Collection
4 weeks ago
Work Location Ho Chi Minh (District 7)
Job Level Experienced (Non - Manager)
Job Type Permanent
Experiences 3 Years
Salary Negotiable
Industry Accounting / Auditing / Tax, Banking, Customer Service
**Job Benefit**:
- Insurance
- Travel opportunities
- Uniform
- Health checkup
- Training & Development
- Salary review
- Annual Leave
- Analyze data for management and reporting
- Handle inquiry/complaint handling for internal and external customers
- Prepare planning for breakdown target for each team and monitoring
- Prepare incentives and payout calculation
- Update processes and guideline
- Process entries in AITHER System (collecting overdue amount, interest/fee waiver) for overdue customer
- Monitor and track performance of agents
- Search customer information for calling
- Prepare other administration tasks (onboarding/off-boarding, hard file retrieval, quality control)
**Job Requirement**:
- Bachelor of Banking & Finance/Economic or relevant field
- At least 3 years working in Credit Collection
- Great problem-solving skills, logical thinking and capability to work under strict deadlines
- Proficient in MS Office, in particular PowerPoint and Excel
- Effective communication in both verbal and written and project management skills
- Good English communication
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