Credit Collection

4 weeks ago


Ho Chi Minh City, Vietnam Shinhan Bank Full time

Work Location Ho Chi Minh (District 7)

Job Level Experienced (Non - Manager)

Job Type Permanent

Experiences 3 Years

Salary Negotiable

Industry Accounting / Auditing / Tax, Banking, Customer Service

**Job Benefit**:

- Insurance
- Travel opportunities
- Uniform
- Health checkup
- Training & Development
- Salary review
- Annual Leave
- Analyze data for management and reporting
- Handle inquiry/complaint handling for internal and external customers
- Prepare planning for breakdown target for each team and monitoring
- Prepare incentives and payout calculation
- Update processes and guideline
- Process entries in AITHER System (collecting overdue amount, interest/fee waiver) for overdue customer
- Monitor and track performance of agents
- Search customer information for calling
- Prepare other administration tasks (onboarding/off-boarding, hard file retrieval, quality control)

**Job Requirement**:

- Bachelor of Banking & Finance/Economic or relevant field
- At least 3 years working in Credit Collection
- Great problem-solving skills, logical thinking and capability to work under strict deadlines
- Proficient in MS Office, in particular PowerPoint and Excel
- Effective communication in both verbal and written and project management skills
- Good English communication



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