Admin & Operations/ Front Office Supervisor

2 months ago


Thành phố Hồ Chí Minh, Vietnam Highgate Property Management Full time

**Hạn nộp**: 19/10/2024 Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Quận 3 - TP HCM
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Dự án BĐS/ Quản lý tòa nhà
Ngành nghề
Tiền sảnh
Vị trí
Trưởng ca/ Giám sát
Cập nhật
19/09/2024 18:32
MÔ TẢ CÔNG VIỆC
**Scope of work**:
Ensures that Front office department is running efficiently and in accordance with the property’s policies and procedures and that customer satisfaction is maximized at all times

**Responsibilities**:
1. Admin
Update employee's working schedule, leave, holidays, sick leave in the property at the request of Human Resources
Read contracts, submit documents for sigining follow the request from Property Manager
Reminder Head of Department updated weekly report and save reports
Prepare and send quarterly reports as required by the Ward Security
Perform other assigned tasks
2. Operation (in charge Front Office & F&B Departments)
Report directly to Property Manager the problems arising in the site during the guest's stay, give the plan to handle and overcome
Ensure proper standards of conduct, uniform, hygiene and appearance of the Front Office & FB are strictly adhered to"
Responsible for greeting and seeing off VIP and special attention Residents
Meeting with VIP guests, regular guests and long-term guests to ensure that the project's services are provided satisfactorily
Oversee front desk operations and ensure client receives 100% satisfaction
Resolve client complains in a timely manner and respond on time to any complaints "
Participate in interacting with clients and ensuring that shift duties are handled by receptionist & waiter in professional
Understanding, anticipating, capturing the needs of guests, being attentive and mastering every situation
Cooperates, coordinates with other departments related to daily works
Inspects front of house(main entrance, driveway, Lobby, restaurant) and back of house(gym, swimming pool,apartment lounge) regularly for cleanliness, safe and security
Checks billing instructions and monitors clients credit limit
To assist customer when there is a medical request
Absolutely keep the personal information of customers staying at the project confidential
Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety
Responsible for training new front desk staff & FB staff (if any)
Ensures that all associates under Front Office and FB departments have updated job descriptions, appraisals and are given clear development opportunity guidelines
In coordination with the Training Department, ensures that Front Office & FB associates undergo adequate training and that it is carried out in their day-to-day activities
Encourages high level of moral and cooperation
Promotes and ensures two-way communication throughout
Develops a sense of empowerment in all his/her staff
Ensures all disciplinary procedures are carried out
Prepare periodic or sudden reports as requests from the line manager
To be a receptionist when needed
Complete other tasks as assigned
QUYỀN LỢI ĐƯỢC HƯỞNG
**Trợ cấp cơm trưa**: 30,000/ngày làm việc
**Service charge**: 1,000,000 - 2,000,000/tháng
Lương tháng 13
Thưởng hiệu quả công việc hàng năm
Thưởng lễ/Tết & tặng quà các ngày 8/3, 20/10
Tham gia đầy đủ BHXH, BHYT, BHTN
Bảo Hiểm Chăm sóc sức khỏe PVI
Môi trường thân thiện, ổn định, công ty có chính sách và lộ trình thăng tiến rõ ràng
YÊU CẦU CÔNG VIỆC
**Làm việc tại**: Cư xá Đô Thành, Quận 3
Từ 2 năm kinh nghiệm Giám sát Lễ tân tại các Khách sạn, Resort
Kỹ năng tin học văn phòng & giao tiếp tiếng Anh tốt
Nhiệt tình, thân thiện, hòa đồng
Tốt nghiệp Cao Đẳng/ Đại học chuyên ngành Quản trị Khách sạn, Nhà hàng hoặc Du lịch
YÊU CẦU HỒ SƠ
**Sao y công chứng hồ sơ các loại hiệu lực 6 tháng trở lại**:
CCCD
Bằng cấp các loại
Sổ hộ khẩu/ xác nhận cư trú
Sơ yếu lý lịch
Giấy khám sức khỏe theo thông tư 32



  • Thành phố Hồ Chí Minh, Vietnam AccorHotel Full time

    **Company Description** The Hotel** Embark on a journey back in time to Vietnam in 1930s with Hôtel des Arts boutique lifestyle hotel in Saigon. Combining the classical charm of French Indochina with a sense of timeless chic that only the MGallery Collection can provide, the hotel is as much an art museum as it is a 5 star hotel. Hôtel des Arts Saigon...


  • Thành phố Hồ Chí Minh, Vietnam Hotel Des Arts Sai Gon Full time

    **Hạn nộp**: 30/11/2024 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận 1 - TP HCM, Quận 3 - TP HCM Giờ làm việc Làm theo ca Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub Ngành nghề Tiền sảnh Vị trí Giám đốc, phó giám...

  • Front Office Leader

    2 days ago


    Thành phố Hồ Chí Minh, Vietnam Savills Phú Mỹ Hưng Full time

    **Hạn nộp**: 15/12/2024 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận 7 - TP HCM Giờ làm việc Làm theo ca Loại hình Khách sạn/ Khu căn hộ Ngành nghề Tiền sảnh Vị trí N/A Cập nhật 15/11/2024 13:18 MÔ TẢ CÔNG VIỆC Train, mentor, allocate tasks to...

  • Front Desk Supervisor

    5 months ago


    Ho Chi Minh City, Vietnam Compass Offices Full time

    The Front Desk Supervisor is responsible for managing the centre facility and monitoring the day-to-day operations in the centre. He/She is the in-charge in motivating the centre team members in performing to excellence according to Compass Offices service standards standard operating policies and processes while building up strong professional relationship...

  • Front Office Manager

    3 weeks ago


    Thành phố Hồ Chí Minh, Vietnam Caravelle Hotel Full time

    **Hạn nộp**: 15/11/2024 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận 1 - TP HCM Giờ làm việc Giờ hành chính Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Ngành nghề Tiền sảnh Vị trí Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/...


  • Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH Savills Việt Nam - Chi Nhánh Thành Phố Hồ Chí Minh Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) SCOPE OF WORK: Customer Service Officer will be overall responsible for the day to day operations of the counter area as well as front office area Customer Service Officer is the connection between residents and property managers; Daily tasks: - Receive and timely transfer external phone calls to...


  • Thành phố Hồ Chí Minh, Vietnam Công ty TNHH Một Thành Viên Thương Mại Thời Trang Tổng Hợp (GTF) Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Operations Admin: - Coordinate meeting schedules, book and prepare meeting rooms. - Ensure accuracy in payment for business expense claims. - Manage and report taxi card usage. - Control and process monthly payments for operations expenses (e.g., stationery, drinking water, courier, utilities). -...

  • Front Office Manager

    6 months ago


    Ho Chi Minh City, Vietnam Manhattan Group Full time

    **Cambodia** We are a seeking an experienced **Front Office Manager** to lead the entire front office operation of a luxury property in **Cambodia.** **Role and Responsibilities**: - Utilising your extensive background in managing large-scale operations with 500+ rooms. - Expertly navigating Opera to optimise efficiency in guest check-ins, check-outs, and...


  • Thành phố Hồ Chí Minh, Vietnam Công ty TNHH MTV Công Nghệ Prime-Labo Full time

    **Mô tả công việc**: (Mức lương: 9 - 13 triệu VNĐ) - Admin: - Oversee office operations, including managing office supplies and equipment - Ensure smooth day-to-day administrative processes - HR (Hiring IT developers): - Handle employee onboarding and offboarding - Maintain employee records, handle labor contracts, and manage employee...

  • Front Office Manager

    5 months ago


    Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Job Number** 23210315 **Job Category** Rooms & Guest Services Operations **Location** Vinpearl Landmark 81 Autograph Collection, 720A Dien Bien Phu Binh Thanh district, Ho Chi Minh City, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all...


  • Thành phố Hồ Chí Minh, Vietnam AMOHI Project Full time

    The WISTAR Institute (USA) is a global leader in biomedical research with an expertise in cancer, immunology, and infectious diseases. University of Pennsylvania (UPENN, USA) is one the most powerful institution in term of research and teaching. In partnership with the Medical Institute of Applied Epidemiology (IMEA, FRANCE), they are willing to implement a...


  • Ho Chi Minh City, Vietnam Oakwood Residence Saigon Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations. - Provides functional assistance and direction to all departments. - Cooperates, coordinates and communicates with other departments as required. - Reacts to...

  • Front Office Trainee

    2 weeks ago


    Thành phố Hồ Chí Minh, Vietnam JW Marriott Hotel & Suites Saigon Full time

    **Hạn nộp**: 30/11/2024 Mức lương: 1 - 3 triệu Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 10 Nơi làm việc Quận 1 - TP HCM Giờ làm việc Làm theo ca Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub Ngành nghề Tiền sảnh Vị trí N/A Cập nhật 06/11/2024 18:24 MÔ TẢ CÔNG...

  • Office Assistant

    2 weeks ago


    Thành phố Hồ Chí Minh, Vietnam Viet Thai International Careers - VTI Group Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Front office/reception management: main contact point for visitors welcoming & hosting, navigating visitors among assigned areas, communicating info/guidelines, and other front office support. - Office administration: responsible for completed office activities management including office payment...


  • Ho Chi Minh City, Vietnam NEWTIMES DEVELOPMENT LTD. - VIETNAM REPRESENTATIVE OFFICE Full time

    We are a fast growing and dynamic international company with a young and dedicated multicultural team. We have an agile mindset, but we work with rigor to satisfy our industry leading clients (including several Fortune 500 companies) and to build and maintain strong and long-lasting partnerships. We strive to achieve excellence and constantly improve our...


  • Thành phố Hồ Chí Minh, Vietnam KANTAR Full time

    We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere. Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the...

  • Front Office Manager

    5 months ago


    Ho Chi Minh City, Vietnam M VILLAGE Full time

    **RESPONSIBILITIES**: - Manage the day-to-day operations of the Front Office department, including overseeing the Receptionist and Lobby Ambassador - Plan and assign work to the Front Office Department accurately, ensuring there is enough staff to provide exceptional service to guests - Ensure that all bookings are in order and that prices are within...


  • Ho Chi Minh City, Vietnam NEWTIMES DEVELOPMENT LTD. - VIETNAM REPRESENTATIVE OFFICE Full time

    We are a fast growing and dynamic international company with a young and dedicated multicultural team. We have an agile mindset, but we work with rigor to satisfy our industry leading clients (including several Fortune 500 companies) and to build and maintain strong and long-lasting partnerships. We strive to achieve excellence and constantly improve our...

  • Hse Officer

    1 month ago


    Thành phố Hồ Chí Minh, Vietnam SGS Full time

    **Company Description** SGS Vietnam got both ISO 45001 Certificate and ISO 14001 at the the end of 2023. SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognised as the global benchmark for quality and integrity. With more than 94,000 employees, SGS operates a network of over 2,600 offices and laboratories...


  • Thành phố Hồ Chí Minh, Vietnam Bosch Group Full time

    **Company Description** **_ The Bosch Group is a leading global supplier of technology and services, in the areas of automotive and industrial technology, consumer goods as well as building technology._** - Bosch established its first representative office in Ho Chi Minh City in 1994. Since 2007, Bosch has expanded its footprint in Vietnam where it has...