Customer Support/ Saas Product

At Palexy, we develop a pioneering AI-powered SaaS platform that can turn existing retail data, including CCTV footage, POS data, staff scheduling data, promotional calendar data, etc. into actionable intelligence in a fashion similar to e-commerce. We are seeking **Customer Support Specialist** for our Hanoi Office to help **Thai-speaking...

**Mô tả công việc**: (Mức lương: 25 - 35 triệu VNĐ) - Japanese Customer Success: In order to solve our clients' business problems, you will be providing smooth implementation support and proposing ongoing product utilization and workflows. ・Understand the essential needs of customers and plan and execute success plans (onboarding plans,...

**Giới thiệu**: Việc Ơi có mặt ở Việt Nam vào năm 2016 với 100% vốn của Nhật Bản.Chuyên tư vấn, giới thiệu nhân sự, cung cấp công cụ Pandatest kiểm tra tính cách ứng viên đồng thời hỗ trợ tư vấn xây dựng tổ chức, đóng góp vào sự vận hành thành công của doanh nghiệp. **Working...

The Customer Service - Product Engineering representing Asia Region (residing in Vietnam), is responsible for supporting clients within their assigned territory for exiting and newly commissioned water slide attractions. This role requires interaction with several internal groups, such as Project Management, Field Services and Account Management. **YOUR...

**Mô tả công việc**: (Mức lương: 30 - 40 triệu VNĐ) - Japanese Customer Success: In order to solve our clients' business problems, you will be providing smooth implementation support and proposing ongoing product utilization and workflows. ・Understand the essential needs of customers and plan and execute success plans (onboarding plans,...

**About Smartcat**: Smartcat is on a mission to become the wall-to-wall Language AI platform, addressing the diverse needs in multilingual content for various user personas within global enterprises. Smartcat is uniquely positioned within the $100+ billion multilingual content industry, which is currently served by tens of thousands of agencies. This...

**Responsibilities**: - Monitor and receive calls from clients and welcome walk-in clients - Handle outbound calls to clients - Monitor & conduct agency support - Monitor and support agency recruitment, sell promotion gifts and other admin tasks - Monitor and check client’s potential name scan on Bridger, input new policy and process change when client...

Assist Customer Success Manager in nurturing the long-term relationship with our customers, which includes: initial onboarding and training, increasing adoption, ensuring retention, and ongoing satisfaction. - Identify and resolve challenges with product adoption encountered by our customers - Help customers maximize the value of Palexy products with...

**Mô tả công việc**: (Mức lương: 18 - 27 triệu VNĐ) Bạn sẽ làm việc với các thành viên khác trong team để thực hiện các nhiệm vụ sau. - Thiết kế và quản lý lộ trình phát triển sản phẩm (product roadmap). - Hệ thống hóa các tài liệu mô tả sản phẩm. - R&D: nghiên cứu thị trường,...

**Mô tả công việc**: (Mức lương: 9 - 15 triệu VNĐ) - Assist Customer Success Manager in nurturing the long-term relationship with our customers, which includes: initial onboarding and training, increasing adoption, ensuring retention, and ongoing satisfaction. - Identify and resolve challenges with product adoption encountered by our customers -...

PropertyGuru is Southeast Asia’s leading PropTech company, and the preferred destination for over 34 million property seekers to connect with almost 55,000 agents monthly to find their dream home. PropertyGuru empowers property seekers with more than 2.8 million real estate listings, in-depth insights, and solutions that enable them to make confident...

**MÔ TẢ CÔNG VIỆC**: - Chịu trách nhiệm xây dựng chiến lược phát triển Shopify app, đảm bảo phù hợp với mục tiêu công ty - Quản lý toàn bộ quá trình phát triển sản phẩm, từ ý tưởng ban đầu đến khi ra mắt. - Theo dõi hiệu quả sản phẩm qua các chỉ số, thu thập dữ liệu và...

We are Ataccama, and we are on a mission to empower organizations to maximize the transformative potential of data and AI. Our product enables both technical and less technical ‘data people’ across their organizations to create high-quality, governed, safe, and reusable data products. It’s what made us a Leader in the Gartner Magic Quadrant® for Data...

**Responsibilities**: - Communicate with clients to understand project requirements and provide appropriate solutions to help clients secure projects. - Train clients on product technical knowledge, helping them quickly familiarize themselves with product solutions. - Prepare product technical documentation to assist clients in quickly understanding product...

Overview: We’re seeking a customer-oriented Microsoft ERP Technical Support Engineer to support our products. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is responsible for managing customer technical support, including information...

Overview: We’re seeking a customer-oriented Microsoft CRM Technical Support Engineer to support our products. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is responsible for managing customer technical support, including information...

**Why we’re looking for you** We are looking for an experienced Customer Success Specialist in this high growth rate stage, who can work directly with our customers all over the world. After purchasing/sale for the product is the most important phase of the customer lifecycle to ensure customers have the best experience in this product and service, and...

**Who You'll Work With**: Product Operations is part of Supply Chain Operations (SCO) and is responsible for New Product Introduction (NPI) and Product Life Cycle Management from Manufacturing and SCO perspective. The product Operations team gets engaged with the Design Engineering teams early in the Product development phase and are responsible for all the...

_**1. Customer Service**:_ - Solve customer inquiries via online ticketing system - Professionally resolve customers’ questions, submitted to our customer support channels - Build and enhance knowledge base/help center via online platform. - Compile reports for major questions and key CS metrics tracking. - Operate withdrawal/deposit request - Support with...

**Hạn nộp**: 10/04/2025 Mức lương: 12 - 20 triệu Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận Hoàn Kiếm - Hà Nội Giờ làm việc Giờ hành chính Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Công ty Du lịch, lữ hành, phòng vé Ngành nghề Lữ hành/ Du lịch Vị...