Technical Support
3 weeks ago
**Responsibilities**:
- Communicate with clients to understand project requirements and provide appropriate solutions to help clients secure projects.
- Train clients on product technical knowledge, helping them quickly familiarize themselves with product solutions.
- Prepare product technical documentation to assist clients in quickly understanding product configurations.
- Quickly resolve clients' daily technical issues to ensure high customer satisfaction.
- At least 1 year of work experience (experience in the security industry is preferred).
**Job Requirements**
- Bachelor's degree or higher, preferably in Computer Science, Electronics, Telecommunications, or related engineering fields; proficiency in Vietnamese and Chinese is required.
- Prior experience in testing or technical support roles is preferred.
- Strong communication, analytical, and problem-solving skills, with a collaborative team spirit.
Pay: 35,000,000₫ - 70,000,000₫ per month
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