Client Services Specialist I
3 weeks ago
Organize and coordinate assigned client account work in a timely and profitable manner.
- Ensure Program Requirements are clearly documented, communicated, and updated throughout the organization.
- Collaborate and coordinate with Operations, Support Services, Quality Assurance, Sales, Business Development and other affiliated stakeholders to ensure that clients experience superior service.
- Prepare client proposals, report specifications, technical information, and leverage data to add value for client programs.
- Provide technical consulting services to clients directly and/or through coordination with internal technical team.
- Follow up on inquiry calls; respond to specific client inquiries promptly and professionally.
- Participate in trade shows and technical conferences when necessary.
- Work with business support to bill clients in a timely, concise, and profitable manner.
- Provide technical support to in-house employees as required.
- Pro-actively communicate with clients in a professional and clear manner.
- Anticipate and respond to client requirements in a timely fashion.
- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
- Performs other duties as directed.
- General degree or equivalent, plus generally 2-4 years of directly related experience.
- Familiarity with industry associations, technical committees, industry best practice which would add value for client program management.
- Demonstrated written, oral and interpersonal skills with the ability to effectively communicate with all levels of in-house staff and clients.
- Must be able to identify problems and offer workable solutions.
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
-
Client Relationship Specialist
3 months ago
Thành phố Hồ Chí Minh, Vietnam JustMarkets Full time**JustMarkets** is a broker which helps people to earn on the financial markets providing them with the beneficial conditions **JustMarkets** has reached the trust of over millions of clients from 197 countries. Our company is one of the top popular world brokers. We value the trust of our clients and remain committed to providing reliable services and...
-
Client Relationship Specialist
2 months ago
Thành phố Hồ Chí Minh, Vietnam JustMarkets Full time**JustMarkets** is a broker which helps people to earn on the financial markets providing them with the beneficial conditions **JustMarkets** has reached the trust of over millions of clients from 197 countries. Our company is one of the top popular world brokers. We value the trust of our clients and remain committed to providing reliable services and...
-
Client Relationship Specialist
2 months ago
Thành phố Hồ Chí Minh, Vietnam JustMarkets Full time**JustMarkets** is a global multi-asset broker that has been shaping the industry since its founding in 2012. We work with clients in more than 160 countries. JustMarkets’s mission is to create a convenient and transparent trading environment where everyone can reach their full investment potential. We strive to offer superior spreads, execution, and...
-
Client Relationship Specialist
3 months ago
Thành phố Hồ Chí Minh, Vietnam JustMarkets Full timeJoin our team at JustMarkets as a Client Relations Specialist! In this role, you'll connect with potential customers, help them understand our products, and guide them to get started. If you're great at communicating, have experience in sales, and want to be part of a fast-growing company, we'd love to hear from you. **Responsibilities** - Identify and...
-
Sales Specialist
3 weeks ago
Thành phố Hồ Chí Minh, Vietnam HR Vietnam’s ESS Client Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) Are you a driven, skilled professional with a passion for sales? Join the largest industrial cleaning service provider in Vietnam as a Sales Specialist! **Responsibilities**: - Conduct service surveys and prepare quotations - Execute and monitor service contracts - Oversee service implementation...
-
Client Service Analyst
2 weeks ago
Thành phố Hồ Chí Minh, Vietnam IQVIA Full time**Client Services Analyst** **Join us on our exciting journey!** IQVIA is The Human Data Science Company, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information,...
-
English-speaking Customer Service Specialist
1 month ago
Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH Một Thành Viên Outsource Solutions Full time**Mô tả công việc**: (Mức lương: Từ 22 triệu VNĐ) Outsource Solutions is a service company based in Vietnam with its main office in the United States, specializing in providing consulting and debt settlement services to thousands of clients in the United States who are looking to restart their finances. We offer 100% service to the US market...
-
Facilities Services Specialist
1 month ago
Thành phố Hồ Chí Minh, Vietnam WTW Full time**Description**: The Role As Facilities Services Specialist, you will serve as a key resource for internal and external clients in the Willis Towers Watson office, and will perform a combination of the following tasks, based on specific location requirements: providing some reception support; ensuring conference/meeting rooms are set up, audio-visual...
-
Facilities Services Specialist
2 months ago
Thành phố Hồ Chí Minh, Vietnam WTW Full timeThe Role As Facilities Services Specialist, you will serve as a key resource for internal and external clients in the Willis Towers Watson office, and will perform a combination of the following tasks, based on specific location requirements: providing some reception support; ensuring conference/meeting rooms are set up, audio-visual equipment functioning...
-
Senior Consultant, Client Services
3 months ago
Thành phố Hồ Chí Minh, Vietnam Visa Full time**Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...
-
Digital Marketing Specialist
3 months ago
Thành phố Hồ Chí Minh, Vietnam Việc Ơi Japan Client Full time**Giới thiệu**: Công ty VIỆC ƠI là công ty Tuyển dụng nhân sự thứ ba với 100% vốn của NHẬT BẢN với môi trường trẻ năng động, dễ thương và vô cùng thân thiện. Đây là nơi sẽ giúp bạn biết thêm nhiều kiến thức về nhân sự cũng như nâng cao các kỹ năng mềm của bản thân. - Job...
-
Research & Insights (R&i) Expert
3 months ago
Thành phố Hồ Chí Minh, Vietnam PMAX Full time**Research & Insights (R&I) Expert**: - Strategy - Ho Chi Minh - Experienced, Manager - Mon - Fri, 9am - 6pm **Objectives**: We are seeking a talented and driven Research & Insights (R&I) Expert with 3-5 years of experience to join our dynamic team. The R&I Expert will play a crucial role in supporting our consulting projects by delivering high-quality...
-
Client Centre Executive
2 months ago
Thành phố Hồ Chí Minh, Vietnam Standard Chartered Full time**JOB SUMMARY** - Handle inbound calls/Outbound from all Personal Clients (NTB, ETB) regarding service enquiry or transaction requests; fulfil clients’ needs within the same interaction as much as possible. - Educate and steer client for interactions with the bank via digital channels. - Any additional service focused mandates to be discussed...
-
Customer Service Specialist
4 weeks ago
Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH Wav Full time**Mô tả công việc**: (Mức lương: 13 - 18 triệu VNĐ) Purpose - What we are looking for We are looking for an outgoing Customer Service Specialist to join our team in fulfilling the service to our company in a swift, proficient, and friendly manner; and assisting (and reporting to) Founder and be able to work at night shift (to help team Brazil...
-
Customer Service Specialist
2 weeks ago
Thành phố Hồ Chí Minh, Vietnam DSV Full timeIf you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 88452 Time Type: Full Time Customer Service Specialist **DSV - Global transport and logistics** DSV is a dynamic workplace that fosters inclusivity and...
-
IT Product/service Consultant
6 months ago
Ho Chi Minh City, Vietnam Bosch Group Full timeCompany Description **_ The Bosch Group is a leading global supplier of technology and services, in the areas of automotive and industrial technology, consumer goods as well as building technology._**_ _ - The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiaries and regional companies in over 60 countries with over 375,000 associates all...
-
Advisor I, Customer Service
5 months ago
Ho Chi Minh City, Vietnam Webhelp Full time**Customer Service/Support** **Location** - Ho Chi Minh, Vietnam*** Job Title: Advisor I, Customer Service - Vietnam **Job Description**: The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and...
-
Payroll Specialist
3 months ago
Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH Pca Company Services Full time**Mô tả công việc**: (Mức lương: 10 - 12 triệu VNĐ) For Service Division (Tasks performed for clients): - Responsible for the service division: calculating salaries, bonuses, work efficiency, and KPIs for clients. - Receiving information, checking, and reconciling with clients on information regarding: timekeeping sheets, labor fluctuations,...
-
Due Diligence Specialist
2 months ago
Thành phố Hồ Chí Minh, Vietnam Payreto Full time**POSITION OVERVIEW** As a Due Diligence Specialist, you are expected to provide support through data analysis, investigation, research and interpretation. You are expected to provide Due Diligence services by following strict rules, policies and instructions set by the client in compliance with KYC, AML Regulations, Counter-Terrorist Financing regulations,...
-
1 IT Vendor and Asset Management Administrator
2 months ago
Thành phố Hồ Chí Minh, Vietnam Platinum Global Services Full timeMiTek® is a global provider of building solutions for the residential and commercial construction industries. Utilizing software, services, engineered products, and automated manufacturing equipment, MiTek partners with clients to accelerate their genius and deliver breakthroughs in building. With a rich 60-year history and a network of 6,500 team members...