Scem Support Engineer
6 months ago
iTechWX Vietnam
- Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh- Fresher Accepted- At office- Posted 7 hours ago- Skills:
- System Admin- Linux- SQL**Job description**:
- Take ownership of customer issues reported and see problems through to resolution.
- Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
- Provide prompt and accurate feedback to customers.
- Ensure proper recording and closure of all issues.
- Follow the SLA for issues with respect to the severity.
**Your skills and experience**:
- **Excellent English proficiency**:
- Specific knowledge of **System Center Operations Manager** 2016 and subsequent versions - A plus, similar monitoring products.
- Specific Knowledge of System Center Service Manager 2016 and subsequent versions - a plus, similar ticketing products.
- Knowledge of System Center Orchestrator 2016 and subsequent versions - a plus, similar orchestration products.
- Specific Knowledge of System Center Virtual Machine Manager 2016 and subsequent versions - a plus, similar Machine Manager products.s
- Knowledge of Management Pack Technology, Overrides, Rules and Monitors.
- Experience with SQL administration/configuration including basic knowledge of TSQL syntaxis, WMI functionality and queries.
- Knowledge of Windows and Linux operating systems.
- Knowledge of Exchange, AD, DNS, DHCP, TCP/IP, Network and Azure.
- ITIL certification/MOF are pluses.
**Why you'll love working here**:
- Salary package**:_ $800 - $1300_**:
- The salary package does not include wages for night shift work.
- Social and Health insurance follow Vietnamese Law
- Young & Dynamic Working Environment
- International Culture
- Interview process: 1st round (English & CS) - 2nd round (Technical)
- Working shift: 7:00-16:00, 15:00-24:00, 23:00-8:00
**iTechWX Vietnam**:
iTechwx dedicates the One-Stop Digital Transformation Service to our customers
- Company type
- Product
- Company size
- 1-50 employees
- Country
- United States- Working days
- Monday - Friday
- Overtime policy
- No OT
-
Scem Support Engineer
6 months ago
Ho Chi Minh City, Vietnam The Wise Seeker Services Full timeJob Overview And Responsibility - Take ownership of customer issues reported and see problems through to resolution. - Research, diagnose, troubleshoot and identify solutions to resolve customer issues. - Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. - Provide prompt and accurate feedback to...
-
Support Engineer
6 months ago
Ho Chi Minh City, Vietnam The Wise Seeker Services Full timeLocation: Ho Chi Minh **Functions** 1. The Support Engineer is responsible for support delivery, working with customers to resolve technical issues related to running containers on the Microsoft Azure Platform. In addition, the Support Engineer will focus on determining technical support scenarios, supportability asks, support workflow adjustments for...
-
IT Support Engineer
6 months ago
Ho Chi Minh City, Vietnam GFT Technologies Vietnam Full timeGFT Technologies Vietnam - 29A Nguyen Dinh Chieu, District 1, Ho Chi Minh- At office- Posted 5 hours ago- Skills: - IT Support- English- iOS**Top 3 reasons to join us**: - We build a professional & fun working environment. - We focus on your growth, yes the long-term growth. - We develop the future-ready digital bank platform. **Job description**: As our...
-
Technical Support Engineer
6 months ago
Ho Chi Minh City, Vietnam Buymed Full timeBuymed *** - Vincom Center Đồng Khởi, 45A Lý Tự Trọng, p. Bến Nghé,, District 1, Ho Chi Minh- At office- Posted 4 hours ago- Skills: - Business Analyst JavaScript Tester **Top 3 reasons to join us**: - Stock option - Performance & salary review twice per year - Yearly performance bonus **Job description**: - Buymed is Vietnam’s and...
-
Technical Support Engineer
6 months ago
Ho Chi Minh City, Vietnam Buymed Full timeBuymed *** - Vincom Center Đồng Khởi, 45A Lý Tự Trọng, p. Bến Nghé,, District 1, Ho Chi Minh- At office- Posted 10 hours ago- Skills: - Business Analyst JavaScript Tester **Top 3 reasons to join us**: - Performance & salary review yearly - Yearly performance bonus - Full salary-based social insurance & PVI Insurance **Job...
-
Technical Support Engineer
6 months ago
Ho Chi Minh City, Vietnam Công Ty TNHH Buymed Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - Receive user requests/issues feedback - Reproduce & troubleshooting simple issues/bugs - Report bugs to QC or let them reproduce complex issues - Follow & push developers to fix issues/bugs - Announce & respond to users when issues are solved - Working closely with Software Engineers, QCs, and BA...
-
Technical Support Engineer
6 months ago
Ho Chi Minh City, Vietnam ADI Consulting Full timeJob Description: =================== Microsoft Azure, a public cloud computing platform, is a growing collection of integrated cloud services that includes analytics, computing, database, mobile, networking, storage, and web. To establish cloud service, one of the keys is to have the Identities ready in the Cloud. Azure Identity support team belongs to...
-
Net - Technical Support Engineer
6 months ago
Ho Chi Minh City, Vietnam PERSOLKELLY Vietnam Full timeSUMMARY: The Technical Support Engineer’s primary focus will be ensuring that all Microsoft customers are very satisfied with the e ectiveness and e ciency of the support they receive. Utilizing knowledge of the customer environment, they will deliver timely and high-quality incident resolution focusing on root cause analysis, prevention, and knowledge...
-
Technical Support Engineer
6 months ago
Ho Chi Minh City, Vietnam iTechWX Vietnam Full timeiTechWX Vietnam *** - Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh- Fresher Accepted- At office- Posted 12 hours ago- Skills: - MySQL C++ **Job description**: **Technical support engineer (IT background)** **About us**: - iTechwx was newly born in the summer of 2022 in Ho Chi Minh City, Vietnam. Our office is located in Binh Thanh...
-
Presales & Support Engineer (Printer) - Hcmc
6 months ago
Ho Chi Minh City, Vietnam Công Ty TNHH Talent Trader Việt Nam Full time**Mô tả công việc**: (Mức lương: 26 - 33 triệu VNĐ) - Provide product training and demonstration regularly - Support localisation of marketing tools, such as sales kit, Genre Presentation, external communication, creation print samples. - Genre Solutioning support thru presentation and explanation to customer site and via phone. - Product &...
-
Backend Support Engineer
6 months ago
Ho Chi Minh City, Vietnam Aloha Consulting Group Full timeCollaborate to fix defects and enhance systems. - Utilize expertise in JavaScript, HTML/CSS,.NET, and C#. - Meet SLA by addressing issues promptly and deploying engineers. - Own defect reports, resolve within SLA. - Implement change requests, contribute to system improvement. - Conduct routine maintenance for stability and performance. - Diagnose and resolve...
-
Technical Support Engineer
6 months ago
Ho Chi Minh City, Vietnam Công Ty TNHH Itechwx Full time**Mô tả công việc**: (Mức lương: 18 - 27 triệu VNĐ) - Reviews issues and contacts customers to understand issues. Ensure customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues. - Resolves or escalates multiple and varied customer...
-
Sales Support Engineer
6 months ago
Ho Chi Minh City, Vietnam Phuthai CAT Full time**I. MAIN TASKS**: **Summary**: - Implement all EPG, INDUSTRIAL Tendering proposal and Quotation relating to commercial and technical aspects including all necessary technical, commercial documentations ensuring all Tendering Proposals are consistent with PTC scope of offering and customer requirement, that all tendering proposals are prepared on time and...
-
Technical Support Engineer
6 months ago
Ho Chi Minh City, Vietnam Công ty TNHH InCorp Việt Nam Full timeOur client is looking for a **Technical Support Engineer** in Consulting Service Industry. This is a full time on-site role in Ho Chi Minh City, Vietnam. **Responsibilities**: - Represent Microsoft and communicate with Microsoft customers. - Manage relationships with multiple customers, partners and collaborate with business contacts within Microsoft. -...
-
Technical Support Engineer
6 months ago
Ho Chi Minh City, Vietnam ADI Consulting Full time**SUMMARY**: The Technical Support Engineer’s primary focus will be ensuring that all Microsoft customers are very satisfied with the e ectiveness and e ciency of the support they receive. Utilizing knowledge of the customer environment, they will deliver timely and high-quality incident resolution focusing on root cause analysis, prevention, and knowledge...
-
Onsite Support Euc Engineer
6 months ago
Ho Chi Minh City, Vietnam Sky Systems, Inc Full time**Job Purpose** The EUC onsite support engineer will provide high quality technical support for all End User Computing devices (Laptop, Desktop and mobility) for office-based staff at site, including leading on the resolution of incidents, problems, requests, in order to achieve high standards of customer service and deliver optimum operational and business...
-
Technical Support Engineer
6 months ago
Ho Chi Minh City, Vietnam paltech Full timeXem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **TECHNICAL SUPPORT ENGINEER (Windows/ Desktop)**: - **Mã tin đăng: 3658047**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt...
-
Power Platform Support Engineer
6 months ago
Ho Chi Minh City, Vietnam Noventiq Full time**Noventiq** **is** **hiring!** Noventiq (the brand name of Cyprus-registered Softline Holding plc) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered and listed in London. The company enables, facilitates and accelerates digital transformation for its customers’ businesses, connecting 75,000+...
-
Technical Support Engineer
3 months ago
Thành phố Hồ Chí Minh, Vietnam OPSWAT Full timeOPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology...
-
IT Support Engineer
6 months ago
Ho Chi Minh City, Vietnam Smart Solutions Technologies - SST Full time**Required Technical Skill Set** - Install, Configure, Maintain, and troubleshoot end user desktops, Laptops, Peripherals, Printers...etc. - 3+ years of experiencein OSS with A+ and N+ certifications little understanding of Windows server issues at the desk end. If can find someone with MCSE certification with be the best match **Desired Competencies...