Client and Account Senior Analyst
5 months ago
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
**Working Arrangement**
In Office
**The opportunity
**This role is responsible for acknowledging about policy change process, checking and following up daily/weekly reports, contacting with relevant departments to process on time and monthly random checking completed policy change request of other users.
**Responsibilities**
- Acknowledge about policy change process.
- Check and follow up daily/weekly reports, contact with relevant departments to process on time.
- Monthly random check completed policy change request of other users.
- Co-operation with other departments to solve the problems (if any).
- Ensure all reports are done completely, timely & accurately.
- Ensure assigned projects, system development and enhancement are done completely and timely.
- Perform annual self-assessment to ensure regulatory requirements, company’s policies, procedures. Perform other responsibility & duty that are assigned by POS Manager
**How will you create impact?**
This role is responsible for acknowledging about policy change process, checking and following up daily/weekly reports, contacting with relevant departments to process on time and monthly random checking completed policy change request of other users.
**What motivates you?**
- You obsess about customers, listen, engage and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up. You share your humanity, helping us build a diverse and inclusive work environment for everyone.
**What we are looking for**
- University of Foreign Trade / Business Administration/Economic
- At least 2 years experience in relevant position
- Good in English both in speaking and writing
- Knowledge in computer software and using computer system
- Accuracy, carefulness, trustworthy
- Good communication skills
- Problem solving and making decision skill
- Ability to work under high pressure
- Logical analysis skill is referable. Adaptability any training.
**What can we offer you?**
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance. Professional development and leadership opportunities.
**Our commitment to you**
- Values-first culture
We lead with our Values every day and bring them to life together.
- Boundless opportunity
We create opportunities to learn and grow at every stage of your career.
- Continuous innovation
We invite you to help redefine the future of financial services.
- Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.
- Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.
**About Manulife and John Hancock**
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.
**Manulife is an Equal Opportunity Employer
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