Service Coordinator
1 week ago
Job LocationHo Chi Minh City
Job typePermanent
SalaryNegotiable
Theo lĩnh vựcCustomer Service
Experience5-7 Năm
IndustryMachinery
**Job summary**:
Our client, a global leader in measurement instrumentation, services and solutions for industrial process engineering, is looking for a Talented Service Coordinator to manage Services business from Quote to Invoice - including resource mobilization during the execution phase.
**Responsibilities**:
- Manage all administrative tasks, such as meeting organization, reporting, etc.
- To manage Services business from Quote to Invoice - including resource mobilization during execution phase.
- Monitor Authorized Service Provider when it comes to: ASP license and obligation/ training and certification records / monthly invoice/ month / Up to date on the calibration tools and devices, demos, software license, access to database.
- Service info handling: for reactive - proactive - re-calls from factories
- Quotation handling to customers and Authorized Service Providers (ASP)
- Calibration Rig Management
- Be in charge of training quotes and training agenda for customers and employees
- Other administration task: travel booking/ meeting and training organization (both external and internal)
**Experience requirements**:
- Over 5 years of working experience
- Understanding technical topic, can differentiate commissioning / calibration/ troubleshoot.
- Good communication skills
- Well-organized, self-discipline
- Don’t mind saying No when needed
- Ability to multi-task effectively, prioritize and work under pressure
- Proficiency in English and Vietnamese
**Education requirements**:
**Contact Person**:
Hoai Nhu Le
Adecco
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