Senior Sales Executive

2 weeks ago

Ho Chi Minh City, Vietnam SMARTOSC Full time

**1. Business Development**
- Develop market development plan
- Develop and execute sales programs to general leads and acquire new clients
- Ensure relationships are maintained, managed, developed across all existing and potential customers.
- Ongoing relationship management of accounts ensuring increased sales, analysis of sales activity and trading optimization is achieved.
- Achieve quarterly and yearly Company sales margins and goals.
- Develop proposals, negotiates terms and conditions, and implement contractual agreements with accountability for delivering strong financial results.
- In conjunction with relevant Functional Heads, complete and submit tenders for Large accounts.
- Develop a deep understanding of customer needs and their specialty area of practice.
- Ensure regular, timely and constructive communication with all internal stakeholders via various channels.

**2. Service Delivery**
- Establish effective communication strategies with the business functions to aid the retention of customers.
- Provide an interface between customer and the business functions, serving as the central contact for customer queries, and liaison between Functional teams and customers to ensure a high level of customer service maintained at all times.
- Establish and maintain customer service solutions for Business Development customers.

**3. Reporting**

Produce accurate and timely reporting that focus on all relevant aspects of assigned Business Development:

- Sales analysis and termination reporting
- Monthly and business development reports
- Customer profile and activity report
- Monthly/Quarterly Reporting to Customers, as per agreed service levels and/or Key Performance Indicators
- Monthly Debt Status Report

**Requirements**:

- Demonstrated solution sales and/or technical presales experience (at least 5 years experience in the same role or level)
- Industry based experience in computing (server, virtualization, container), storage, network and/or cloud-based technologies are strongly desired (prefer >= 3 years experience in the same role or level)
- Industry-based experience with cloud services and IT management are a plus
- Experienced in B2B sales with Banking, Fintech Solutions is a big advantage
- Experience working with IT, project or business management frameworks
- Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter and be able to learn new technologies quickly
- Ability to proactively and effectively communication and collaboration with stakeholders in various level
- Ability for facilitate, driving decisions collaboratively, resolving conflicts and ensuring follow through with exceptional verbal and written communication
- Ability to adapt to changes in roles and responsibilities
- Good time management skills is required
- Good verbal and written communication skills; must be able to present to groups
- Industry relevant professional certifications in IT Management, Project Management or Business Management are desirable and a plus
- IT Bachelor or IT Engineer degree in Computer Science, Computer Engineering or equivalent

**Benefits**:

- Salary review twice a year
- Flexible working hour
- Premium health care up to $3,000/year
- Working in One of the largest Ecommerce Agencies in South East Asia - Professional English environment
- Free English, Japanese and professional training packages
- Firm’s Certified Qualifications Sponsorship for career development
- Annual company trip inside or outside Vietnam
- Other fun activities: happy hour, quarterly team building, football club, yoga club, swimming club, charity activities, etc.
- Free entertainment parties: Birthday party, Anniversary party, Sum-up Party, Year-End Party, etc.

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