Customer Service Projects Improvement

**Customer Service Operations** - Develop and implement customer service policies, procedures, and standards to enhance user/driver experience. - Monitor key performance indicators (KPIs) such as response time, first contact resolution (FCR), and customer satisfaction (CSAT). - Work closely with cross-functional teams (Operations, Business Development, Tech)...

Quay Lại Trang Tìm Kiếm 2 giờ trước **CUSTOMER SERVICE DIRECTOR**: Ứng tuyển ngay Vị trí TP. HCMLương Thỏa thuậnCông ty Tập đoàn Y khoa Hoàn MỹPhòng ban OperationsLoại hình Full time**JOB SUMMARY**: The Customer Service Director at Group Level for Hoan My Medical Corporation will be responsible for developing,...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Competent in all Customer Service functions especially processing customer quotes, orders, and other requests in a timely manner - Help resolve customer complaints/concerns - Understand corporate initiatives and strategic efforts - Direct requests and elevate unresolved issues to the proper...

**About One IBC**: With a work force of 120 employees, One IBC has established a strong presence in the region with six offices in Lithuania, the USA, Singapore, HongKong, Vietnam, and Dubai(UAE), and we continue to expand our geographical reach through regional partner ships. One IBC provides an integrated suite of services, including Business Formation...

This position is responsible for addressing customer requirements and expectations by providing products and service information, resolving products and service problems as well as providing corrective action plans. This will include but not limited to all customer requirements agreed in SOP & KPI. The individual will also be required as needed to align /...

Customer Service Executive (Airfreight) Location: Vietnam Hồ Chí Minh Company: Easyspeed Global Forwarding(Vietnam) Position: Full-time About Us We are a freight forwarding company established in China with 11 strong years of market presence. We specialize in e-commerce and traditional freight, handling about 15,000 tons of airfreight per...

**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.** Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that...

**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.** Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Reporting to: General Manager (Australia) Department: Sales International Location: Marketing Office & Factory Number of Direct Reports: 10 Range: $1.500 - $2.000 Position Purpose: This role is responsible to proactively lead, manage and inspire our Customer Service team to deliver exceptional...

**City**:Ho Chi Minh **Job Function**:Operations **Job Area**:Customer Service **Seniority Level**:Entry level **Date**:Feb 28, 2025 **HRS AS A COMPANY** - At HRS, we are redefining corporate travel and lodging with a technology-driven approach that prioritizes efficiency, sustainability, and user satisfaction. Our innovative solutions are transforming...

**Mô tả công việc**: (Mức lương: 9 - 11 triệu VNĐ) - Order Management: Oversee order processing, follow-up, and troubleshooting, ensuring that both B2B and B2C customer orders are fulfilled accurately and on time. - Customer Relationship Management: Build and maintain strong, long-lasting relationships with key customers, offering tailored...

Project Leader, Advisors & Consulting Services, Strategy & Transformation **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Receive incoming calls from customers including Vietnamese and foreign customers. - Reply to question about complaints, products, and services of the company. - Actively research and propose ideas to bring satisfaction to customers in the process of experiencing products and services. - Actively...

Hồ Chí Minh Internship & Collaboration **What you will do**: - Implement required administrative processes and paperworks such as: preparing a contract, signing a contract, payment; - Support the delivery of high-quality customer services and smooth operations to clients; - Proactively coordinating with relevant teams (Tech, Finance, Legal,) to ensure...

**Company Description** Bosch Global Software Technologies Private Limited** is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 22,700 associates, it’s the largest software development center of Bosch, outside Germany,...

**Company Description** - To response and ensure the customer inquiries and requests are addressed in a timely manner. - To coordinate with sales team, other departments, suppliers and other ticket centers to ensure the print quality and customers’ requirements are met. - To handle customer complaints according to the Company procedures and service...

**About THIENTU BPO & HR**: THIENTU BPO is a leading provider of **business process outsourcing (BPO) solutions**, specializing in **customer service, back-office support, and operational excellence**. We are seeking a **Client Service Specialist** with **3+ years of experience in client service, account management, or BPO & HR-related roles** to manage...

**Company Description** AVERY DENNISON IS PROUD TO BE CERTIFIED GREAT PLACE TO WORK IN AUSTRALIA, CHINA, INDIA, JAPAN, SINGAPORE, MALAYSIA, THAILAND AND VIETNAM, AND RECOGNIZE AS ONE OF THE BEST COMPANIES TO WORK FOR IN ASIA IN GREATER CHINA AND VIETNAM. - To response and ensure the customer inquiries and requests are addressed in a timely manner. - To...

Location: Quang Trung Software City (Công viên phần mềm Quang Trung), To Ky, District 12, HCMC, will relocate office to client site in District 7 from June 2025 Time: 6days/week Job **Description**: - The Contact Center Project Management Officer is an intermediate position responsible for performing moderately with the Customer Service team member....

**Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Possible.** You will be responsible for order modification and allocation of available stock to customer orders when stock is constrained, delivering against service and fill rate targets. **How you will contribute** You will: -...