Ocean Freight Customer Service Pricing
3 days ago
**Mô tả công việc**:
(Mức lương: Thỏa thuận)
This a position that is responsible for handling daily operation of the company’s product across the country and the world.
Specific Accountabilities are include but not limited:
- Daily operation task including sea freight, logistics and back up for the airfreight part, from booking acceptance through to invoicing and job completion as well as problem solving/solution.
- Follow up and offer service to the customers.
- Retrieve rates from shipping lines, airlines, vendors and overseas offices.
- Prepare quotations for clients, potential clients, overseas/interstate offices.
- Formulate and implement Standard Operating Procedures (SOPs) for clients.
- Tracking of shipments and providing status reports, communicating all shipment delays and issues to clients and/or overseas offices.
- Customer engagement in meeting and solution.
- Maintain and expand client relations through customer service efforts.
- Engagement with BD teams for major RFI/ RFQs personally and/or by providing resources.
- Cooperate with BD team in visiting customers and developing new customers, new trade lane, new service through the nomination customer but not limited of the free hand local clients.
- Other tasks and duty as per the assignment of OM.
**Chức vụ**: Nhân viên/Chuyên viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
Competitive salary, good benefit and bonus.
Good working and fair environment, promotion opportunity.
Priority to start working immediately.
and bonus.
- Good working and fair environment, promotion opportunity.
- Priority to start working immediately.g
**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề
**Yêu cầu công việc**:
- Good knowledge and experience of airfreight, sea freight, logistics are the plus.
- Sound presentation and communication skills
- Knowledge of developing, positive thinking.
- Team working.
- 2 years or more experience in working in a logistics/freight forwarding environment
- Developing solutions for major customers
- Experienced in tools such as Cargo Wise, MS Excel/PPT/SharePoint etc.
- Multicultural people management
- Customer/ BD/ Operations Engagement
- Written and spoken English, Mandarin is plus.
BENEFIT
- Competitive salary, good
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Chăm Sóc Khách Hàng,Chứng Từ,Giao Nhận Hàng,Kho Vận,Thương Mại Quốc Tế,Xuất Nhập Khẩu
Trung cấp - Nghề
Không yêu cầu
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