Deputy CRM Manager

1 week ago

Hanoi, Vietnam OPENASIA Full time

**NƠI LÀM VIỆC**:

- Hà Nội (Quận Hai Bà Trưng)

**CẤP BẬC**:

- Trưởng Phòng

**HÌNH THỨC**:

- Nhân viên chính thức

**KINH NGHIỆM**:

- 4 - 6 Năm

**MỨC LƯƠNG**:

- Lương thỏa thuận

**NGÀNH NGHỀ**:

- Bán lẻ / Bán sỉ, Dịch vụ khách hàng, Dệt may / Da giày / Thời trang, Khác, Quảng cáo / Đối ngoại / Truyền Thông

**PHÒNG BAN**:

- TAM SƠN

**HẠN CHÓT NHẬN HỒ SƠ**:

- 30/04/2024

PHÚC LỢI
- Máy tính xách tay
- Bảo hiểm
- Du Lịch
- Phụ cấp
- Thưởng
- Chăm sóc sức khỏe
- Tăng lương
- Chế độ nghỉ phép

MÔ TẢ CÔNG VIỆC

The Deputy CRM Manager is responsible for planning and executing CRM’s activities in order to ensure a positive relationship between the company and its customers/partners. He/she should create new opportunities for business development through CRM’s activities within the Loyalty & Partnership function.

**1. Prestige Client Management**:

- Work on personalized CRM strategies tailored to specific customer segments such as Elite Treatment program, Special occasions gifting, Birthday gifting for VIC and other campaigns for VIC.
- Analyze customer data to create segments based on behavior, demographics, preferences, persona... and propose changes to improve the effectiveness of retention and upselling programs; increase customer satisfaction and loyalty.
- Ensure seamless collaboration with RT and MKT to execute VIC client events.
- Work closely with Marketing team to develop client communication schemes fulfill and amplify CRM objectives.
- Supervise implementation of Brand's CRM guideline.
- Manage CRM budget and KPIs.
**2. **Partner Management**:

- Identify, establish and nurture strategic partnerships with external businesses to acquire new potential customers through joint events and exclusive promotions.
- Collaborate with RT and MKT team to implement effective strategies that capitalize on partnership opportunities to drive revenue.
- Work with internal teams to ensure seamless integration of partnership benefits.
- Track and manage partnership commitments, ensuring both parties derive maximum value.
- Monitor and report on KPIs related to sales generated through partnerships.

YÊU CẦU CÔNG VIỆC

**1. Core Competencies**
- Customer connectedness and Customer centric mindset
- Efficient problem-solving and Decision-making
- Clear and effective communication
- Emotional intelligence
- High degree of organization and delegation
- Integrity, Logical thinking, Objectivity
- Time management, Priority management, Project management
- Leadership
- Training
**2. Skills**:

- Graduated from economics, business administration, marketing or related fields
- 4 years of proven working experience in customer segmentation, marketing, retail operations, private banking, guest relations or partnership management
- Fluent in writing and speaking English (TOEIC 700, IELTS 6.5 or above)
- Proficient in Microsoft Office 365
- Good synthesis, analysis and reporting
- Hands on experience with CRM software/system
- Event planning & execution is an advantage

  • Deputy CRM Manager

    1 week ago

    Hanoi, Hanoi, Vietnam OPENASIA Full time

    NƠI LÀM VIỆC: Hà Nội (Quận Hai Bà Trưng)CẤP BẬC: Trưởng PhòngHÌNH THỨC: Nhân viên chính thứcKINH NGHIỆM:NămMỨC LƯƠNG: Lương thỏa thuậnNGÀNH NGHỀ: Bán lẻ / Bán sỉ, Dịch vụ khách hàng, Dệt may / Da giày / Thời trang, Khác, Quảng cáo / Đối ngoại / Truyền ThôngPHÒNG BAN: TAM SƠNHẠN CHÓT...

  • Deputy Manager, Alumni Relations

    4 weeks ago

    Hanoi, Vietnam RMIT University Full time

    Overview: - RMIT University Commitment - RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have...

  • Deputy Manager, Alumni Relations

    4 weeks ago

    Hanoi, Vietnam RMIT University Full time

    Overview: - RMIT University Commitment - RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have...

  • Deputy Manager, Alumni Relations

    2 weeks ago

    Hanoi, Hanoi, Vietnam RMIT University Full time

    Overview: RMIT University Commitment RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have a...

  • Lcl Deputy Manager

    3 weeks ago

    Hanoi, Vietnam indo trans logistics Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **LCL Deputy Manager**: - **Mã tin đăng: 3266826**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất, nhưng chúng tôi...

  • Deputy Sales Manager

    2 weeks ago

    Hanoi, Hanoi, Vietnam HRchannels Group - Headhunter Vietnam Full time

    HRchannels Group - Headhunter VietnamHà Nội View om MapPost Date: 06/07/2023Applications 1Views 30Job Detail: Offerd Salary (USD) Login to view salary Career Level Manager Experience 35 Years Gender Male/Female Sector Hanoi, Bac Ninh, Hung Yen Industry Food/Food Service, Business Development / Sales,Our client is a foreigninvested company, now looking for...

  • Deputy Sales Manager

    2 weeks ago

    Hanoi, Hanoi, Vietnam HRchannels Group - Headhunter Vietnam Full time

    HRchannels Group - Headhunter VietnamMD Complex Building, 68 Nguyen Co Thach, Nam Tu Liem, Hanoi View om MapPost Date: 27/03/2024Applications 1Views 31Job Detail: Offerd Salary (USD) Login to view salary Career Level Non Manager Experience 35 Years Gender Male/Female Sector Hanoi, Bac Ninh, Hung Yen Industry Sales (Other), Sales LogisticOur client is a...

  • Deputy Sales Manager

    2 weeks ago

    Hanoi, Vietnam HRchannels Group - Headhunter Vietnam Full time

    HRchannels Group - Headhunter Vietnam MD Complex Building, 68 Nguyen Co Thach, Nam Tu Liem, Hanoi View om Map Post Date: 27/03/2024 Applications 1 Views 31 **Job Detail**: - Offerd Salary (USD)- Login to view salary- Career Level- Non Manager- Experience- 3-5 Years- Gender- Male/Female- Sector- Hanoi, Bac Ninh, Hung Yen- Industry- Sales (Other), Sales...

  • Finance Accounting Deputy Manager

    4 weeks ago

    Hanoi, Vietnam công ty cổ phần thời trang yody Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Finance Accounting Deputy Manager**: - **Mã tin đăng: 3414578**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất,...

  • Finance Accounting Deputy Manager

    4 weeks ago

    Hanoi, Vietnam công ty cổ phần thời trang yody Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Finance Accounting Deputy Manager**: - **Mã tin đăng: 3414578**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất,...

  • Deputy Sales Manager HORECA

    2 months ago

    Hanoi, Vietnam indoguna vina food service Full time

    Deputy Sales Manager is responsible for delivering sales objectives, coaching and leading the team members. Deputy Sales Manager plays a key role in commercial and sales decisions and actions. **Responsibilities**: Salary package and incentives are very competitive Other tasks as assigned by Hanoi Branch Manager Plan the forecast and sales focus Own, manage...

  • HR Deputy Manager

    2 weeks ago

    Hanoi, Hanoi, Vietnam HRchannels Group - Headhunter Vietnam Full time

    HRchannels Group - Headhunter VietnamHà Nội View om MapPost Date: 16/01/2023Applications 0Views 9Job Detail: Offerd Salary (USD) Login to view salary Career Level Team leader/ Supervisor Experience 57 Years Gender Male/Female Sector Hanoi, Thai Nguyen, Vinh Phuc Industry Food/Food Service, Human Resources, ProductionOur client is a foreign invested...

  • Deputy Sales Manager

    3 weeks ago

    Hanoi, Vietnam HRchannels Group - Headhunter Vietnam Full time

    HRchannels Group - Headhunter Vietnam Hà Nội View om Map Post Date: 06/07/2023 Applications 1 Views 30 **Job Detail**: - Offerd Salary (USD)- Login to view salary- Career Level- Manager- Experience- 3-5 Years- Gender- Male/Female- Sector- Hanoi, Bac Ninh, Hung Yen- Industry- Food/Food Service, Business Development / Sales,**Our client is a...

  • HR Deputy Manager

    4 weeks ago

    Hanoi, Vietnam HRchannels Group - Headhunter Vietnam Full time

    HRchannels Group - Headhunter Vietnam Hà Nội View om Map Post Date: 16/01/2023 Applications 0 Views 9 **Job Detail**: - Offerd Salary (USD)- Login to view salary- Career Level- Team leader/ Supervisor- Experience- 5-7 Years- Gender- Male/Female- Sector- Hanoi, Thai Nguyen, Vinh Phuc- Industry- Food/Food Service, Human Resources, Production**Our...

  • Deputy Sales Manager HORECA

    1 week ago

    Hanoi, Hanoi, Vietnam indoguna vina food service Full time

    Deputy Sales Manager is responsible for delivering sales objectives, coaching and leading the team members. Deputy Sales Manager plays a key role in commercial and sales decisions and actions.Responsibilities:Salary package and incentives are very competitiveOther tasks as assigned by Hanoi Branch ManagerPlan the forecast and sales focusOwn, manage and...

  • Production Deputy Manager

    2 weeks ago

    Hanoi, Vietnam HRchannels Group - Headhunter Vietnam Full time

    HRchannels Group - Headhunter Vietnam MD Complex Building, 68 Nguyen Co Thach, Nam Tu Liem, Hanoi View om Map Post Date: 22/04/2024 Applications 0 Views 28 **Job Detail**: - Offerd Salary (USD)- Login to view salary- Career Level- Manager- Experience- 3-5 Years- Gender- Male/Female- Sector- Hanoi, Bac Giang, Bac Ninh- Industry-...

  • Deputy Sales Manager

    3 weeks ago

    Hanoi, Vietnam HRchannels Group - Headhunter Vietnam Full time

    HRchannels Group - Headhunter Vietnam MD Complex Building, 68 Nguyen Co Thach, Nam Tu Liem, Hanoi View om Map Post Date: 20/02/2024 Applications 0 Views 26 **Job Detail**: - Offerd Salary (USD)- Login to view salary- Career Level- Non Manager- Experience- 5-7 Years- Gender- Male/Female- Sector- Hanoi, Bac Ninh, Hung Yen- Industry- Sales Technical,...

  • [hn] Assistant Deputy General Manager

    2 weeks ago

    Hanoi, Vietnam Admicro Full time

    Admicro ranks 3rd in online advertising revenue in Vietnam after Facebook and Google; With 40% of the online advertising market share, Admicro is currently the leading online advertising business network in Vietnam. Admicro's advertising coverage reaches more than 33 million Internet users, equivalent to 90% of Internet users in Vietnam. The largest and...

  • Deputy Sales Manager

    1 week ago

    Hanoi, Hanoi, Vietnam Daikin Việt Nam Full time

    Deputy Sales Manager (Kênh MT):Nơi Làm Việc Hà NộiCấp Bậc Quản lýHình Thức Nhân viên chính thứcBằng Cấp- Đại họcKinh Nghiệm 5 NămMức Lương Cạnh TranhNgành nghề Bán hàng / Kinh doanh, Điện / Điện tử / Điện lạnhHạn Chót Nhận Hồ Sơ 30/04/2023Phúc Lợi: Máy tính xách tay Bảo hiểm Du...

  • Deputy Manager

    1 week ago

    Hanoi, Hanoi, Vietnam Aon Corporation Full time

    Posting Description:Deputy Manager - ClaimAon is in the business of better decisionsAt Aon, we shape decisions for the better to protect and enrich the lives of people around the world.As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.What the day will look...