Deputy Manager, Alumni Relations

1 week ago

Hanoi, Hanoi, Vietnam RMIT University Full time

Overview:

  • RMIT University Commitment
  • RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold to the code of conduct. RMIT Vietnam expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working.
  • Why RMIT University Vietnam


 Reputation and rankings
  • RMIT University
  • Rewards and Benefits:
  • Competitive VND salary (plus allowances) starting from VND45,349,000 depending on proven track record in meeting all the key selection criteria.-
  • 13th month Tet bonus + private medical insurance (for you and your dependents) + annual health check.-
  • Generous annual leave, career leave and public holidays (Christmas and Tet Holidays)-
  • Professional development and career advancement-
  • Access to state-of-the-art facilities and resources-
  • A vibrant and diverse campus life and more
  • RMIT Vietnam has been honoured with the respectable HR Asia Award as Top Employer To Work For in Asia.
To find out more about RMIT Vietnam and our current vacancies, please visit our website:

  • Your role
  • The Deputy Manager plays a pivotal role in advancing the RMIT Strategic Vision by mobilizing the alumni network in the Hanoi region and Southeast Asia (SEA). This involves spearheading projects based in Hanoi, Vietnam, in close collaboration with Melbourne and regional teams.
  • He/she will be the

Northern Strategy Leadership:
The Deputy Manager will lead and oversee the development and execution of the Northern strategy. This encompasses communication, engagement (both internal and external), and events strategy.

  • Additionally, in this role, the Deputy Manager will also cultivate and maintain highquality relationships with local and international organizations, particularly alumni (especially highlevel and government alumni) and industry executive leaders. These relationships will be leveraged to curate cobranding opportunities and establish highvalue partnerships. The aim is to foster strong alumni connections through regional projects initiated and based in Hanoi, Vietnam.
  • Reporting line
  • Reports to: Manager, Alumni Relations
  • Direct report: 01 (Alumni Relations Consultant)


 Key accountabilities
  • Supervise the development and execution of a Northern communication strategy (including Zalo community group, the alumni network, relevant chapter pages, and other social media channels in collaboration with alumni teams in SGS, Melbourne, and the region).
  • Lead the planning, execution and evaluation process of all strategic events based in Hanoi including but not limited to alumni events such as AlumnitoAlumni circle (A2A), Networking and Green Business showcase.
  • Design, supervise and deliver strategic projects in coordination with local cross function teams, the team in Melbourne and the Region to realize the RMIT Knowledge with Action strategy.
  • Lead the development and execute highlevel events that showcase prominent alumni to VIP stakeholders i.e. Vietnamese/Australian government bodies, RMIT Council Members, Chancellor, Vice Chancellor and President, Pro-Vice Chancellor and RMIT Vietnam Executive Leadership.
  • Cultivate and maintain highquality relationships with highlevel/ government alumni, industry linkages and international organizations, especially alumni and industry executive leaders in SEA region.
  • Leverage these relationships to curate cobranding opportunities, establish high value partnerships for RMIT regional projects based in Vietnam.
  • Establish processes and procedures and share them with the Schools and other departments to maximise bidirectional alumni engagement
  • Liaise with communication department, Student Recruitment, and marketing to update them on all projects.
  • Uplift the use of the CRM and ensure all team members are trained and compliant.
  • Attend strategic networking/industry events as part of the responsibility
  • Other tasks assigned by Line Manager.
  • Key selection criteria
  • A Bachelor's Degree in a relevant discipline (Business, Education or related)
  • Have proven experience in making digital and technology enhancements to current business processes and service offerings
  • Develop and manage a purpose driven industry (market) segmentation
  • Experience in digital service offerings such as podcasts, vlogs and virtual platforms and managing online/digital media and CRM platforms online/digital media and CRM platforms
  • Experience in using business analytics tools to conduct data analyses, trends and reporting
  • Experience in leadership roles (e.g team leader, coordinator etc) and project management skills
  • H

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