Senior Credit Partnership

4 weeks ago

Ho Chi Minh City, Vietnam Shopee Full time

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Engage partnership discussions for new credit products and features
- Lead projects focusing on campaigns and customer acquisition - Identify functional, regulatory and technical gaps against business requirements, and initiate projects to achieve desired results
- Support relevant products and featuring launches (SIT, UAT, Pilot, Soft and Public Launching)
- Working with various regional and local functional stakeholders such as business development, user management, operations, finance, and legal teams to monitor and ensure smooth day-to-day operations of existing lending products
- Initial growth strategy, also a business target for those Credit service
- Facilitate partnership onboarding and contract signing process
- Take the lead in competitor research, strategy design, document translation, and other ad hoc projects as required
- Other ad-hoc tasks assigned by the Line Manager & Management team

**Requirements**:

- Bachelor's degree with more than 04 years of work experience in the same role
- Project management experience in Internet/E-commerce, FinTech, or Financial Services industry
- Prior experience working in Digital Product/ Marketing/ PMO, and prior experience related to the lending industry is a plus
- Strong problem-solving skills, proactive and strong bias for action
- Excellent communication skills in English
- Good team player, a positive attitude with a can-do attitude
- A fast learner who is meticulous and detail-oriented
- Fintech/Credit/E-commerce companies are a plus

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