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Stakeholder Relationship Coordinator
2 weeks ago
Overview:
- RMIT University Commitment
RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work.
Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold to the code of conduct.
RMIT Vietnam expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working.
- Why RMIT University Vietnam?
Rewards and Benefits:
- Competitive salary package and allowances
- 20 paid annual leave, carer leave and public holidays (Christmas and Tet Holidays)
- Private health insurance and wellness programs
- Professional development and career advancement
- Relocation and visa support
- Access to stateoftheart facilities and resources
- A vibrant and diverse campus life and more
To find out more about RMIT Vietnam and our current vacancies, please visit our website:
- Position Summary
The Coordinator, Stakeholder Relations is responsible for building and maintaining strong relationships with current key stakeholders in Hanoi and Northern area, identifying potential strategic partners to ensure strategic growth, the implementation of engagement activities/ sales events to generate inquiries for Higher Education programs.
- Reporting Line
Reports to:
Manager Student Recruitment, Hanoi campus
- Key Accountabilities
- Stakeholder engagement activities
Implement effective engagement plans and document them.
Manage stakeholder activities and events, reporting their effectiveness.
Stay updated on market trends, competitor offerings, and stakeholder needs.
Develop annual plans to enhance stakeholder relations and generate sales pipelines.
Provide tailored training and engagement for influencers and their institutions.
- Customer Services
Communicate effectively and respond to inquiries from high school partners.
Coordinate with Student Administration and Admission teams on selection process issues and support potential students referred by high schools.
Monitor and coordinate activities and events for key stakeholders, especially high schools.
- CRM database management
Ensure engagement activities are captured in the CRM on a timely basis.
Generate reports on the effectiveness of engagement events and activities.
Perform any other duties as required.
- Key Selection Criteria
- A Bachelor's degree in a relevant discipline;
- Minimum of 3 years' working in an educational or servicebased industry;
- Demonstrated high level communication skills, written, and spoken (English and Vietnamese)
- Welldeveloped and demonstrable strong interpersonal skills specifically related to excellent customer service and sales functions.
- Demonstrated good presentation skills in front of large number of audiences
- Welldeveloped planning, organizational and problemsolving skills with the ability to supervise, coordinate and/or implement tasks in a timely fashion
- Ability to work independently and as part of a team environment.
Job description.
- English Proficiency
For this role, the minimum requirement is IELTS General with a score of at least 5.5 (or equivalent, as outlined in the Recruitment, Selection and Onboarding Guidelines).
For any role, English Language Proficiency may also be proven by showing successful completion of secondary education to a level qualifying to enter university study while being instructed through the medium of English, as per the RMIT University recognised qualification list.
Applications Close:
21 thg pm
RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University. RMIT Vietnam is creating an innovative research, teaching and
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