Business Development Associate

2 weeks ago


Hanoi, Hanoi, Vietnam Ngân hàng HSBC Việt Nam Full time

Mô tả công việc:

(Mức lương:
Thỏa thuận)

We are currently seeking a high calibre professional to join our team as an Business Development Associate

In this role, you will:
Provide critical support to the sales team to achieve sales excellence

  • Manage the reporting elements and generate trends/ analysis/ key statistics/ reports/ data to help improve overall efficiency, productivity and effectiveness.
Provide excellent customer services

  • Provide support to the WPB business by actively and reactively assisting customers for account enquiries and ongoing account maintenance.
  • Provide assistance to the Sales team on SNAG (ie : investigation) items and support sale team in the fulfillment of the sales / customer needs.
  • Act as Customer interface with Service Delivery
  • Ensure that customers' needs are met by ensuring that facilities are executed efficiently and accurately.
Operational Excellence

  • Assist line managers to highlight process deficiencies and recommendations.
  • Contribute by active participation to identify wok improvement to automate, centralize, migrate to ensure high efficiency in servicing customers. Eliminate non value added work without increasing risk to bank.
  • Maintain HSBC control standards and follow Group Compliance Policy to minimize operational risk by:
Remaining compliant with and ensures awareness of Audit and Group requirements and other internal guidelines.

  • Ensuring strict compliance with government banking regulations.
  • Timely implementing internal and external audit points together with any issues raised by external regulators.
  • Stay vigilant and identify operational risks based on people, process, systems and external arising from fraud, unauthorized activities, error, omission, inefficiency, system failure and external events.
  • Report to line manager for assessing the impact and likelihood of risk materializing and vulnerability.

Chức vụ:
Nhân Viên/Chuyên Viên

Hình thức làm việc:
Toàn thời gian

Quyền lợi được hưởng:

13rd Salary Payment
Insurance
Incentive bonus

Yêu cầu bằng cấp (tối thiểu): Trung cấp - Nghề

Yêu cầu công việc:

To be successful in the role, you should meet the following requirements:

  • Min diploma holder with 1 year work experience in relevant field / College Diploma.
  • Independent worker with the ability to multi task, work under pressure and meet tight deadlines. Good time management.
  • Excellent customer service orientation. Good communication skill.
  • Strong capacity to handle detail and workflow processes efficiently and effectively.
  • Strong competency in Microsoft Office (Word and Excel)For incumbent focusing on MI, very strong Excel/access skills is required.
  • Fluent in Vietnamese. Having bilingual capability (English/Mandarin) will have an added advantage.

Yêu cầu giới tính:
Nam/Nữ

Ngành nghề:
Chăm Sóc Khách Hàng,Kinh Doanh/Bán Hàng,Tư Vấn Bán Hàng

Trung cấp - Nghề
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