Technical Associate, Pet Business

2 weeks ago


Hanoi, Hanoi, Vietnam Zoetis Full time

1. Providing technical supporting services and solutions to both internal and external stakeholders in the assigned territory and/or by assigned brands (65%)

  • Handle technical tasks: Pharmacovigilance reporting, technical objection handling,
  • Work with product management team to build up technical materials for multiple purposes, targeting both vets and pet owners, on both online and offline platforms
  • Coordinate to organize technical events and vet engagement activities: Group detailing, product workshops, webinars, seminars,...
  • Install diagnostic devices and oversee aftersales services in Vetscan Business

2. Collaborate with Technical Lead in building up technical knowledge and capabilities of sales and product management team in the assigned territory and for assigned brands (35%)

  • Forward technical directions and messages from technical manager to internal team by training and assessment activities
  • Support technical manager on developing and producing educational materials and tools: Edetailing decks, product presentations, FAQ guidebooks
  • Organize training and assessment activities which is followed curriculum of Technical Manager, conduct field coaching on technical skills
  • Study market demand to propose new product and involve in launching process
**Other tasks requested occasionally by Business Unit Head.

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