Customer Planning Assistant Manager

1 week ago


Ho Chi Minh City, Ho Chi Minh, Vietnam Unilever Full time

Job Descriptions:
CUSTOMER STRATEGY & BUSINESS PLANNING

  • Manage the customer P&L for the customer and by categories, counterparts and budget planning
  • Develop relationship with customers
  • Develops the customer strategic business plan for his/her respective customer. Work out a joint customer business plan for his/her respective customer. Lead and execute Joint Business Planning according to the Global standards together with the customer.
  • Work out a Target Group Management strategic plan for METRO for existing businesses
  • Develop and execute a market development plan for Target Groups other than big traders in close collaboration with Customer Marketing
  • Develop, implement and execute a Cell Approach plan in close collaboration with the customer, Category managers and BUD's
  • Work closely together with Category Managers/Trade Category Directors in order to have strategic alignment with Unilever DT business focusing on Wholesalers
  • Develop and implement a promotional plan with clear roles and objectives of how to drive promotional sales in C&C linked to OPSO program
  • Works in close collaboration with de Category Managers for the category input, and with customer marketing for the customer/channel plan
  • Develop instore communication activation for channel/customer initiatives
  • Generate insights for the assigned customer/channels (store layout, traffic)
  • In charge of instore extra visibility/highlight display, not execution
  • Develop and guides implementation of customer events
  • Provide clear objectives and deliverables for the field team, under responsibility of Field Operation Team
  • Implement Customer audit

NEGOTIATION

  • Closes the deal with the Customer by negotiating the trade terms, trade funding, and
counterparts according to the UL strategy on his/her customer

  • Manages overall levels of Customer Investments for his customers
  • Monitors Customer Performance by tracking customer contribution and market share for major
categories

PLAYS AS AMBASSADOR ROLE

  • Acts as active ambassador of Unilever at the customer and of the customer at Unilever
  • Participates actively to the account managers meetings, looking at the best solution for the
business even if not in line for his/her customer

Job Requirements:

  • 4+ years of experience
  • Two to three roles in Customer Marketing/Trade Category Management and Account Management / Field Sales (when wanting to pursuit a Customer Development career)
  • Customer Facing experience combined with Brand Building experience is ideal


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