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Digital Service Operations
2 weeks ago
Job Level Experienced (Non - Manager)
Job Type Permanent
Experiences 1 Years
Salary Negotiable
Industry Banking, IT - Software
- Daily support to branches for operation of digital banking services and products by giving instructions, handle issues or requests
- Work with other stakeholders (internal and external) to develop new features, functions of the services and products, enhance the services and products in alignment with legal regulations and customers' demand.
- Monitor the services and products to ensure smooth and proper operations.
- Prepare and manage service and product policies, manuals, guidelines.
Job Requirement:
- Finance
- Banking/ Economics/ IT
- At least 01 years working in banks/financial organizations/fintechs
- Well understanding on banking services (especially for loan and deposit, remittance, payment)
- Well understanding the process of product development (business requirements, user testing, product's internal policies, related legal regulations)
- Well understanding digital customer experience
- Good communication; good writing ability and fluent in English
- Learnable, Logical and creative thinking
- Problem solving skill
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