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Game Entertainment

3 months ago

Ho Chi Minh City, Ho Chi Minh, Vietnam VNG Full time
Hỗ trợ Khách hàng qua các kênh: Online Support, Inbox FB, Call & Live Chat.
- Tiếp nhận và trả lời các thắc mắc của người chơi về các vấn đề liên quan đến game như nhân vật, sự kiện trong game, cách chơi, cách thanh toán,...
- Thu nhận và quản lý khiếu nại, các vấn đề cần giải quyết của khách hàng và cung cấp thông tin tới các bộ phận phù hợp để kịp thời giải quyết

**Yêu cầu**:

- Có kiến thức về Game Mobile, internet.
- Tốt nghiệp Cao Đẳng trở lên.
- Kỹ năng giao tiếp tiếng Việt tốt ( nói, viết).
- Kỹ năng tin học cơ bản.
- Tiếng Anh giao tiếp cơ bản.
- Có kinh nghiệm chăm sóc hoặc giao tiếp với khách hàng.