Customer Service Executive

RESPONSIBILITIES: Provide solutions to recovery service, and improve customer satisfaction; Clarify the customer's complaints, resolve customer issues and provide solutions to recovery service, and improve customer satisfaction; Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels;...

Mô tả công việc:(Mức lương: Thỏa thuận) Ensure good customer relations, customer satisfaction; provide professional and timely customer support Coordinate with relevant internal departments to acknowledge and resolve customers' inquiries and complaints related to execution of the Contract Achieve customer service objectives by contributing...

Customer Service ExecutiveYOUR TASKS AND RESPONSIBILITIES Customer Interaction (directly and via sales team members). Check order pending with EDI block then release SO if no issue Check and Monitor product allocation files daily Communicate and rearrange the allocation per region if any (11 Sales region) Prepare information (Customer's status, CL, AR,...

**Mô tả công việc**:(Mức lương: Thỏa thuận) Support:- Survey Customer satisfaction, collect customer feedback on our service and brand.Khảo sát sự hài lòng của Khách Hàng, thu thập phản hồi của Khách Hàng về dịch vụ và thương hiệu của công ty.- Random check the store to ensure the knowledge and services of the...

**Mô tả công việc**:(Mức lương: triệu VNĐ) Support:- Survey Customer satisfaction, collect customer feedback on our service and brand.Khảo sát sự hài lòng của Khách Hàng, thu thập phản hồi của Khách Hàng về dịch vụ và thương hiệu của công ty.- Random check the store to ensure the knowledge and services of the...

Sales & Customer Service Management ExecutivesDate:1 Apr 2024Location: Ho Chi Minh City, East Asia, VNCompany:British CouncilWe support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.We work directly with individuals to help them gain the skills, confidence and connections to transform...

Mô tả công việc:(Mức lương: Thỏa thuận) Key ResponsibilitiesCustomer Service Management: Manage all aspects of customer service operations, including handling inquiries, resolving complaints, and addressing customer feedback promptly and professionally. Monitor customer service performance metrics and continuously improve customer satisfaction...

Job descriptionPosition: Customer Service Executive (Handle Export Shipment)Working location: Binh Thanh District, Ho Chi Minh CityWorking hour: Monday - Friday (08:30 - 17:30)RESPONSIBILITIES: Work with customers, carriers, coloaders, overseas agents to arrange booking, B/L for the export shipments. Work with customers about the Delivery Order, Arrival...

Company Description To response and ensure the customer inquiries and requests are addressed in a timely manner. To coordinate with sales team, other departments, suppliers and other ticket centers to ensure the print quality and customers' requirements are met. To handle customer complaints according to the Company procedures and service standard. To...

Mô tả công việc:(Mức lương: Thỏa thuận) Strives to leave the customer with a positive customer experience after every contact Initiates outbound calls in compliance with program needs and requirements. Communicates responses in a clear, professional, and concise manner across any channel or medium (Omni Channel). Attends meetings and trainings...

Mô tả công việc:(Mức lương: Thỏa thuận) To respond and ensure the customer enquiries and requests are addressed in a timely manner To coordinate with sales team, other internal teams, suppliers to ensure the product quality and customers' requirements are met To handle customer complaints according to the Company procedures and service...

Mô tả công việc:(Mức lương: Thỏa thuận) To respond and ensure the customer enquiries and requests are addressed in a timely manner To coordinate with sales team, other internal teams, suppliers to ensure the product quality and customers' requirements are met To handle customer complaints according to the Company procedures and service...

Mô tả công việc:(Mức lương: Thỏa thuận) To respond and ensure the customer enquiries and requests are addressed in a timely manner. To coordinate with sales team, other internal teams, suppliers to ensure the product quality and customers' requirements are met. To handle customer complaints according to the Company procedures and service...

**Mô tả công việc**:(Mức lương: Thỏa thuận)- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution- Answering information about products and service...

Mô tả công việc:(Mức lương: Thỏa thuận) Follow up orders and monitor customer services activities of assigned accounts Inform shipping schedule, laycan, sampling schedule ,.. Follow up payments schedule (LC, demurrage charge, dispatch amount, bonus/penalty ) Send relevant documents to customers Identify customer needs, ensure customer...

Mô tả công việc:(Mức lương: triệu VNĐ) Communicating with customers through various channels. Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise Prepare product and customer reports by gathering data collected during customer interactions, transactions, comments, and...

About Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and...

Mô tả công việc:(Mức lương: triệu VNĐ) Manage accounts in terms of order processing, order follow up, pricing integrity, on- time deliveries, complete order fulfillment.To response and ensure the customer enquiries and requests are addressed in a timely mannerTo coordinate with sales team, product development team, planning teams and other...

Nơi Làm Việc Hồ Chí Minh Cấp Bậc Nhân viên Hình Thức Nhân viên chính thức Kinh Nghiệm 3 Năm Mức Lương Lương thỏa thuận Ngành nghề Dịch vụ khách hàng, Quản lý điều hành Hạn Chót Nhận Hồ Sơ 14/05/2023Phúc Lợi: Bảo hiểm Du Lịch Phụ cấp Thưởng Chăm sóc sức khỏe- Đào tạo Tăng...

ABOUT METUB METUB Network, operated by Metub Vietnam JSC, is the leading digital media and entertainment and YouTube multichannel network in Vietnam with an extensive network of 2500+ content creators, generating over 7 billion views monthly ranging from top celebrities to top vertical endemic creators. Our goal is to make it possible for content creators,...