Customer Service Executive

1 week ago


Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty Cổ Phần Gamuda Land (Hcmc) Full time

Mô tả công việc:

(Mức lương:
Thỏa thuận)

  • Ensure good customer relations, customer satisfaction; provide professional and timely customer support
  • Coordinate with relevant internal departments to acknowledge and resolve customers' inquiries and complaints related to execution of the Contract
  • Achieve customer service objectives by contributing customer service information and recommendations to strategic plans and reviews; preparing and completing action plans, quality, and customerservice standard
  • Research and evaluate different risk factors while working with the customers; Work closely with Legal Division to resolve disputes with clients (if any)
  • Ensure adequate and accurate records of discussions or correspondence with customers
  • Conduct customer service reports and analysis as required
  • Any other duties that may be assigned from time to time by the Management
  • To comply and adhere to all matters pertaining to Quality, Safety, Health, Environment related to the job scope and work place as required by the company

Chức vụ:
Nhân Viên/Chuyên Viên

Hình thức làm việc:
Toàn thời gian

Quyền lợi được hưởng:

  • Môi trường làm việc dân chủ, hiện đại, chuyên nghiệp, có cơ hội thăng tiến và ổn định lâu dài.
- Được đóng BHXH, BHYT, BHTN theo quy định của nhà nước.
- Được hưởng chế độ chăm sóc sức khỏe toàn diện.
- Được hưởng các quyền lợi khác theo chính sách của công ty

Yêu cầu bằng cấp (tối thiểu): Cao Đẳng

Yêu cầu công việc:

  • College Degree in Administration, Hospitality, Customer service
  • Relevant experience in Customer Service, solving problems and responding to stakeholders
  • Excellent interpersonal and communication skills, Proficient in MS Office
  • Good manner, positive service attitude, pleasant personality and initiative

Yêu cầu giới tính:
Nam/Nữ

Ngành nghề:
Chăm Sóc Khách Hàng,Hành chính Văn phòng,Hành Chính/Văn Phòng

Cao Đẳng
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