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Farmer Support Executive
4 months ago
- Outbound: proactively contact RegenX farmers (Phone, Zalo, WhatsApp, etc.) to checkin, ensure they are engaging in the right farming practices and scheduling visits;
- Inbound: take calls and requests for support from RegenX farmers who need assistance throughout our programs;
- Support agronomic teams on material production (in Vietnamese) to best assist farmers in certain key regenerative practices;
- Work with our technology team to make digestible materials for farmers;
- Escalate technical requests for troubleshooting to the agronomy teams as necessary;
- Collect feedback from RegenX farmers to improve our programs;
- Coordinate across teams to continuously update Farmer Success operating procedures and improve the quality of the service we provide to farmers.
Địa điểm làm việc:
- Vincom Center, Phường Bến Nghé, Quận 1, TP. Hồ Chí Minh
- Willing to learn and hardworking
- Experience with CRM,
- Telemarketing and customer support systems
- Fluent in digital communication channels and tools (Zalo, WhatsApp, etc.)
- Very familiar with Google Workspace, Canva, ChatGPT (or other AI tools)Has a deep personal interest in farming and agriculture
- Demonstrated teamwork ability
- High autonomy and able to selfmanage
- Able to travel from time to time for farm visits (flexible schedule)
- Good English skills (reading, writing), intermediate for listening and speaking
- You need a stable internet connection at home.
- Please send your CV to
Liên hệ:
Huỳnh Như
Loại hình công việc:
Toàn thời gian
Mục lương:
₫ ₫ một tháng