Assistant Product Support Manager

2 weeks ago


Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty Tài Chính TNHH MTV Shinhan Việt Nam - Chi Nhánh Bình Dương Full time

Mô tả công việc:

(Mức lương:
Thỏa thuận)

Assistant Product Support Manager performs a wide range of duties including some or all of the following:

  • Establish product developing plan to launch new product, expanding strategic partner cooperation by co-work with PD's planning/ Partnership alliance and relevant departments (25%)
  • Define process, framework for operation process
  • Execute and monitor new business performance
  • Conduct market research to and enhance the product competitiveness, strive for chance to update product policy and process to match with market trend
  • Develop and maintain process manual, guild line of product development
  • Manage system development request to launch new product/ business includes (25%)
  • Cowork with all departments to define business require development plan, operation process
  • Conduct UAT process to ensure technical feasibility for launching
  • Monitor its performance and request for enhancement as needed
  • Defines and implements report and process to monitor product's performance postlaunching for enhancing and improvement as needed
  • Manage the system setup and maintain operation of Sales Finance product (CD & Two wheelers loan) includes (25)
  • Set up dealer & product mater data on SF product system
  • Set up and manage promotion program for each dealer
  • Manage the commission and subvention payment with dealer
  • Support sales team to review special Sales Special Request regarding to loan proposal and process to propose to Head of Product Division for final decision (15%)
  • Other tasks assigned by Head of division from time to time (10%)

Chức vụ:
Nhân viên/Chuyên viên

Hình thức làm việc:
Toàn thời gian

Quyền lợi được hưởng:

Training opportunities:

  • Professional qualification sponsorship
  • Online course sponsorship
  • Language sponsorship: English, Korean

Colleagues:

  • Friendly and dynamic working environment

Annual leave:
Days of annual leave

  • 3 days of sick leave with pay
  • Get 1 additional annual leave for each 5 full years of service

Benefits:

  • Social insurance
  • Premium health insurance for employees and their related persons
  • Annual health check
  • Competitive salary
  • Attractive Bonus (monthly / yearly bonus, incentive)
  • Guaranteed 13th month salary
  • Annual salary review

Other extras:

  • Vietnam company trip
  • Engagement and outdoor Quarterly/Yearly Employee Recognition
  • Long service award: 5 years, 10 years, 15 years activities (birthday, football, charity etc)

Yêu cầu bằng cấp (tối thiểu): Đại Học

Yêu cầu công việc:

  • Qualification
  • University Degree majored in Business Administration/Finance & Banking or any related major
  • Work Experience
  • At least 3+ years of experience in banking/finance sector and 1+ years experiences as project manager any field is preferable.
  • Knowledge
  • Knowledge of Retail banking
  • Consumer finance: products, policies and processes
  • How to research and keep up to date with market's changing and technology that may impact product development
  • System: loan management
  • Execute and monitor business performance
  • Maintain operation of Sales Finance product, manage dealer, control product list & price
  • Referable experience in a product team/ credit operation
  • Skills
  • Project Management, System operation
  • Good problem's solving abilities, able to troubleshoot issues and determine the cause of plan's success or failure
  • Collaboration, Problem analysis, Presentation skills
  • Ability collect data, establish facts and draw valid conclusions
  • Has strong leadership abilities, Relationship building, Negotiation


English
  • Advance
  • MS Office (Word, Excel, Access) and knowledge of CRM

Yêu cầu giới tính:
Nam/Nữ

Ngành nghề:
CNTT - Phần Cứng,Hành chính Văn phòng,Hành Chính/Văn Phòng,IT Support

Đại Học
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