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IT Service Management Lead

3 months ago

Ho Chi Minh City, Ho Chi Minh, Vietnam Talentnet Full time
$2,000 - $3,500

  • Hi-Tech & IT

RESPONSIBILITIES:

  • Seeking clients to sell ITSM solutions and consulting services
  • Develop a network of potential clients who are interested in ITSM solutions and services
  • Arrange meetings with potential clients
  • Supporting Service Management Department to build marketing events with vendors and partners
  • Working closely with other Sales and Technical teams within the company to grow the business
  • Working closely with vendors and partners to grow the business
  • Managing customers' expectations
  • Focusing on growing ITSM/ESM opportunities related to BMC Software, ManageEngine, Ivanti, and IBM solutions
  • Supporting the Service Management Department to continually improve the Sales/Support processes
  • Creating and executing your sales plan
  • Building up business network within a targeted group
  • Understanding business processes and challenges in prospects' environments
  • Developing and preparing commercial proposals
  • Administering and updating opportunities details and followup actions promptly and accurately in our CRM system
  • Continually assessing and recommending top5 vendors (based on Gartner's report) to the SM Manager.
  • Reporting directly to the SM Manager.

REQUIREMENTS**:

The mission is to deliver software solutions & services that enable our clients to effectively solve their challenges.

  • To fulfil this mission, we need you to be entrepreneurial, business processoriented and analytical.
  • You should have a proven sales track record and experience in B2B software sales. By acting as a trusted business partner who can discuss business processes with the customers.
  • You should be able to articulate the expertise needed based on issues identified and solicit the assistance of internal resources to enhance the winning of the sales opportunities.
  • You are a goal getter, proactive, tenacious, flexible, and highly motivated.
  • You can bounce back from failures quickly and are not afraid to try again with new approaches.

For more information, please contact:

  • Ms.

Nguyen Thi Ngoc Hien Ext:
535