Head of General Agency

2 weeks ago


Hanoi, Hanoi, Vietnam FWD Insurance Full time
About FWD Vietnam


FWD Group is a pan-Asian life insurance business with more than 13 million customers across 10 markets, including some of the fastest-growing insurance markets in the world.

The company was established in 2013 and is focused on changing the way people feel about insurance. FWD's customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience.

FWD Vietnam was established in 2016 and is a member of FWD Group.

For more information, please visit

PURPOSE


Responsible for the growth of GA Model of Agency Distribution across the country, including planning and executing all agency strategy, operations relating to GA development and management of GA Model.


To execute all activities, developing sales forces to achieve business target, making tactical business plan for long term & short term and supporting the company to be positioned competitive in local market.


KEY ACCOUNTAIBILITIES

In the assigned area:

  • Establish longterm and shortterm business strategic plan to support the growth of business through GA model.
  • Lead & deliver proposals, and strategy to get CAO's approval on GA development and management.
  • Recruit & develop all GA sales workforce nation
- wide to achieve KPI on APE/FYP target and number of new GA development.

  • Set up & develop GA network including office setup and operational management in according to company's regulations.
  • Partner with other departments in providing guidance for GADs and about all matters related to GA Policies and GA Terms & Conditions, setting up new GA, GA operations.
  • Provide management consultancy to existing GA's and monitoring GA quality.
  • Others assigned tasks.

KEY PERFORMANCE INDICATORS

  • KPIs to measure the success or achievement of this role_
Deliver company KPI on GA Model both in strategy and implementation.

  • GA Strategy and all related contents are available for GA development (25%)
  • New GA development (25%)
  • Achievement of APE/FYP target by the GA's (25%)
EXTERNAL & INTERNAL CONTACTS

  • EXCO, SMT & Internal stakeholders
  • Agent/Agency Leaders/GA Directors
  • Local authorities
QUALIFICATIONS / EXPERIENCE

  • Bachelor degree
  • Have at least 10year experience in agency management, especially in managing agency workforce at nationwide level.
  • Have business acumen and can translate business directives into strategies and action plans.
  • Presentable; strong communication presentation, coaching and influencing skills.
KNOWLEDGE & TECHNICAL SKILLS

  • Have the ability to attract, influence, retain and develop GA Directors and GA agency workforce.
  • Master of agency distribution from endtoend process / market trend
  • Good organizational skills
  • Good computer skills (especially Excel and PowerPoint)

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