Admission Manager

2 weeks ago


Ho Chi Minh City, Ho Chi Minh, Vietnam ILA Full time

Responsibilities:

Key Accountabilities

  • Manage the Admission team and monitor the sales performance.
  • Manage the Admission team and monitor the customer care service quality.
  • Train and support the admission team in building and improving sales & care skills.
  • Work with marketing to ensure campaigns are turned into effective operational delivery; including additional briefing and training for team members as required.
  • Meet with other ILO teams to handle customerrelated areas
  • Take tasks as an AO when dealing with their own accounts, when necessary.
  • Oversee and supervise the sales performance of all ILO campuses.

Key Result Areas

  • Consult new/current customers of the education plan
  • Arrange new students into new classes/current classes
  • Maintain highquality customer sales & care service
  • Team development & engagement

BENEFITS:

  • Competitive salary
  • Insurances fully provided
  • Private insurance will be provided for official staff
  • Discount up to 90% on English tuition fees for staff and close relatives
  • An active, professional, dedicated working environment with experienced managers and friendly colleagues
  • Bonding trips and events
  • 16 dayoff per year along with other benefits according to the company's regulation.
  • Chances for promotion and transfer

Requirements:

Education:
Bachelor or above degree.

Experience:

  • 3+ years of proven experience, knowledge and high interest as a Client
  • Experience in sales and customer service is preferred.

Technical skills:
Microsoft Office

Soft Skills:

  • Relationshiporiented leader.
  • Mentoring & Coaching skills.
  • Teamwork and leadership skills.
  • Problemsolving skills & attitude.
  • Excellent communication skills.

Other requirements

  • Fluent in English
  • Aptitude for fostering positive relationships with current customers and new customers.
  • Customeroriented mindset.
  • Willing to travel as business requires.

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