![Techcombank](https://images.vietnamworks.com/pictureofcompany/7e/11125544.png)
Senior Officer, Retail Banking
1 week ago
09-Jan-2023
Senior Officer, Retail Banking :
- Category: Retail Banking Group
- Job Type:
- Facility: Retail Banking
Job Purpose: - The job holder responsible for ensure to advise and provide personal financial products and services in accordance with customer needs, in order to bring the best experience to customers.
- The job holder ensures compliance and minimizes risks when processing transactions, providing products and services to customers.
Key Accountabilities (1):
- CUSTOMERS: CONSULTANCY AND PROVIDE PERSONAL FINANCIAL PRODUCTS AND SERVICES THAT MATCHES CUSTOMERS' NEEDS.
- Receive and learn information from customers to advise and provide products and services that are suitable for customers' needs or introduce them to specified locations to bring the best experience to customers. Customer.
- Exploit, consulting and providing personal financial products and services suitable to customer needs according to the list of customers assigned in each period.
- Develop customers according to the bank's oriented sales channels from time to time.
- PRODUCTS v
à SERVICES:
ASSURANCE AND ENHANCE SERVICE QUALITY, HELP BRING THE BEST CUSTOMER EXPERIENCE
- Perform transactions/consultations at the request of the Client accurately, completely, quickly and in a timely manner, ensuring the correct SLAs and service quality standards.
- Update information on products, processes/regulations, Marketing programs, new sales campaigns and instructions of Techcombank from time to time in order to provide the best services of the Bank to customers.
- Receive and handle customer requests and complaints in accordance with Techcombank's regulations.
- Make recommendations to relevant departments to contribute to improving product, process and policy issues from time to time.
Key Accountabilities (2):
- SYSTEM: OPERATION COMPLIANCE và RISK MANAGEMENT
- Perform work in accordance with the Bank's policies, procedures, regulations and instructions.
- Identify customer information as well as warning signs before, during and after customer transactions, ensuring compliance with Techcombank's processes and regulations and the law.
- Manage credit risk, operational risk on the assigned customer list in accordance with regulations and instructions of the bank
- Ensure compliance with Techcombank's policies and procedures.
- Comply with the postborrowing inspection process (controlling the customer's capital use purpose, collateral, financial situation...). Periodically according to the provisions of credit products/postborrowing control regulations, assess the customer, control the purpose of the customer's capital, immediately notify the relevant departments when the customer have problems with financial situation, ability to repay debt, purpose of using capital, etc.
- Identify, report and participate in the handling of operational risks.
- Comply with regulations on information security and information security.
Key Accountabilities (3):
- HUMAN RESOURCES: HUMAN DEVELOPMENT và CONSTRUCTION CULTURE
- Fully participate in training programs of TCB
- Always have the spirit of selflearning in work and life
- Actively develop a personal development plan.
- Always have an open attitude to share information with others và be willing to accept change.
- Ownership, responsibility in work, leading to outstanding results.
- Building a culture of cohesion, encouraging colleagues to achieve success.
- Fully aware of Techcombank's organizational culture and perform tasks in the spirit of TCB's core values and behavioral standards, embodying Techcomer's DNA.
- EFFECTIVE MANAGEMENT: PLAN MANAGEMENT và BUSINESS RESULTS
- Develop and implement individual business plans to achieve assigned business targets.
Key Relationships - Direct Manager:
Senior Manager/ Manager, Retail Banking
Branch Manager
Senior Manager, Direct Sales Center
Key Relationships - Direct Reports:
N/A
Key Relationships - Internal Stakeholders:
Teams inside and outside RBG
Key Relationships - External Stakeholders:
Individual customers, competitors
Success Profile - Qualification and Experiences:
Domain Expertise
- At least 5+ years of experience in Banking field in a similar position
- Proficient in using office software: word, excel, powerpoint.
Qualifications:
- Graduated from a regular university, preferably in economics finance banking.
- English ability: Not apply
-
Senior Officer, Retail Banking
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Techcombank Full time27 Nov 2023Senior Officer, Retail Banking :Category: Retail Banking GroupJob Type: Facility: Retail BankingJob Purpose: The job holder responsible for ensure to advise and provide personal financial products and services in accordance with customer needs, in order to bring the best experience to customers. The job holder ensures compliance and minimizes...
-
Senior Officer, Retail Banking
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Techcombank Full time4 Apr 2024**Senior Officer, Retail Banking **:- Category: Retail Banking Group- Job Type:- Facility: Retail Banking**Mô tả công việc**:- Tìm kiếm và phát triển danh mục khách hàng có nhu cầu sử dụng sản phẩm hoặc các loại hình dịch vụ của ngân hàng- Tư vấn và cung cấp các sản phẩm vay thế chấp (Bất...
-
Expert, Retail Banking
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Techcombank Full time24 Apr 2024Expert, Retail Banking :Category: Retail Banking GroupJob Type: Facility: Retail BankingJob Purpose:The job holder responsible for sell retail products and related services to individual customers in order to achieve assigned targets.Key Accountabilities (1):CUSTOMERS: CONSULTANCY AND PROVIDE PERSONAL FINANCIAL PRODUCTS AND SERVICES THAT MATCHES...
-
Manager, Retail Banking
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Techcombank Full time11-Jan-2023Manager, Retail Banking : Category: Retail Banking Group Job Type:Facility: Retail BankingJob Purpose:The person in charge of the position is responsible for the operational management and effective management of Insurance Hub (Insurance products) to achieve the target of the RBG Division in accordance with the Bank's business strategy, in...
-
Retail Loan Officer
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Shinhan Bank Full timeWork LocationHo Chi MinhJob LevelExperienced (Non - Manager)Job TypePermanentQualificationBachelorExperiences2 YearsSalaryNegotiableIndustryBanking, ConsultingDeadline to Apply31/03/2023Job Benefit: Insurance Travel opportunities Incentive bonus Health checkup Training & Development Salary review This role is responsible for performing verification,...
-
Retail Risk Execution
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam UOB Vietnam Full timeAbout UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches...
-
Ho Chi Minh City, Ho Chi Minh, Vietnam UOB Vietnam Full timeAbout UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches...
-
Head of Digital Banking
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Aloha Consulting Group Full time1.Financial: Develop digital strategy for the Digital Banking channels and products. Maintain an understanding of external competitive digital developments and their impact on our business and innovation strategy; Build alliances and partnerships to generate revenue streams through monetization of digital assets Build alliances for increasing digital...
-
Senior Officer, Debt Management
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Techcombank Full time1 Jun 2024Senior Officer, Debt Management :Category: Secured Collection (South)Job Type: Facility: Retail BankingJob Purpose:Implement and complete 100% of the assigned plan in each period.Perform debt settlement operations in compliance with TCB and TCB AMC's processes, regulations and professional guidelines and ensure maximum benefits for TCB.Key...
-
Ho Chi Minh City, Ho Chi Minh, Vietnam Techcombank Full time20 Feb 2024Senior Officer, Priority Relationship Management - Gold :Category: Retail Banking GroupJob Type: Facility: Retail BankingJob Purpose: The job holder is responsible for managing directly the Priority customer portfolio assigned to PRM Gold in Priority Banking Center from time to time, providing customers with Priority products and services The job...
-
Senior Backend Engineer
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Retail Foundation GmbH Full timeRetail Foundation is on the journey of shaping the future of eCommerce and Omnichannel Sales We provide an all-in-one cloud solution for the e-commerce industry to capture, enrich, and distribute product content at scale. We use AI and workflow automation to help customers improve their product information management.As the team grows, we are seeking a.NET...
-
Retail Instalment Specialist
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Fe Credit Full timePhúc Lợi: Máy tính xách tay Bảo hiểm Phụ cấp Chăm sóc sức khỏe- Đào tạo Tăng lương Chế độ nghỉ phépMô Tả Công Việc:_OBJECTIVES_Retail Instalment is a key role within the Product Division is responsible for ensuring that customers continue to spend with FE Credit card as their primary credit card.Retail Instalment...
-
Retail Lending
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Shinhan Bank Full timeWork LocationHo Chi Minh (District 1)Job LevelTeam Leader / SupervisorJob TypePermanentQualificationBachelorExperiences8 YearsSalaryNegotiableIndustryAccounting / Auditing / Tax, Banking, StatisticsDeadline to Apply15/03/2023Job Benefit: Insurance Travel opportunities Health checkup Training & Development Salary review Key duties:Construct or revise KPI/...
-
Payments Processing Senior Officer
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Deutsche Bank Full timePosition DescriptionVietnam Branch Operations is looking for a Payment Processing Senior Officer.The Payments Processing Senior Officer is responsible for the accurate and timely processing of all types of payments domestically or overseas. This includes the processing of time-critical, complex transactions on behalf of the Bank's internal and external...
-
Retail Senior Executive
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Công ty TNHH Amorepacific Việt Nam Full timeMô tả công việc:(Mức lương: Thỏa thuận)Job Summary: Responsible for Sales & operation managementPrincipal Accountabilities Maximize sales and achieve sales targets as agreed with the management Ensure the highest standards of customer service and presentation of staff are maintained. Recruit highcalibre for the positions of Shop Managers and...
-
Head Privilege Banking Sales
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam UOB Vietnam Full timeAbout UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches...
-
Credit Analyst, Senior Officer
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Foreign Banking Full time**Mô tả công việc**- Thực hiện phân tích tín dụng doanh nghiệp để chuẩn bị Đơn đăng ký tín dụng/Đơn đăng ký xếp hạng.- Chuẩn bị các thỏa thuận, tài liệu liên quan đến tín dụng và kiểm soát kỳ hạn.- Kiểm soát thời gian đáo hạn của đơn đăng ký tín dụng & Ứng dụng xếp...
-
Supervisory Bank Officer
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam HSBC Full timeJob Advert DetailsSome careers have more impact than others. If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC...
-
Senior Commercial Associate
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Dragon Capital Full timePosition: Senior Commercial AssociateDepartment: Domestic Asset ManagementNoof vacancy:1Work location: Ho Chi Minh Office, 15/F Me Linh Point, 2 Ngo Duc Ke, District 1, HCMCKey ResponsibilitiesSupport Senior Commercial Manager - Leader - in business coordination such as preparing documents, following up with clients, and fulfilling business paperwork.Support...
-
Hcm - Chief Finance Officer
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty Cổ Phần Maison Retail Management International Full timeMô tả công việc:(Mức lương: Thỏa thuận) IJOB BRIEF:The Chief Financial Officer (CFO) will bear the principal day-to-day responsibility for planning, executing, overseeing, and controlling all financial activities within the fashion retail company. This includes direct oversight of accounting, financial management, budgeting & forecasting,...