Service Excellence Manager

The Service Excellence & Training Team provides quality assurance, detailed guidance, coaching, and training on sales processes, programs and systems in a manner which ensures total quality and exceptional customer service.ACCOUNTABILITIES & ESSENTIAL FUNCTIONS Team player and role model who motivates teams to provide excellent customer service. Assists with...

Position:The Retail Excellence Manager reports to the Retail Director Vietnam and collaborates with regional & market functional teams,market retail leaders and their store leadership teams to improve retail performance and retail excellence across the Vietnam market. The Retail Excellence Manager monitors and reviews the performance of each store and...

MAIN PURPOSE OF ROLEThe primary role of the Operations Excellence Manager is to manage the consolidation and reporting of supply chain KPIs for entire of Operations and drive continuous improvement in supply chain performance through implementation and maintenance of standardized processes, planning best practices, root cause analysis and corrective action....

Job Summary:Responsibilities: Lead Commercial Excellence Team of 10 people including Sales Operations, SFE & CRM. Develop and manage key performance indicators (KPIs) to measure the effectiveness of commercial initiatives and identify areas for improvement. Collaborate with sales and marketing teams to develop and implement effective gotomarket strategies...

Marketing Excellence Manager - HCMAbout AstraZeneca and AstraZeneca VietnamAstraZeneca is a global, science-led biopharmaceutical company with a British-Swedish heritage that focuses on the discovery, development, and commercialization of prescription medicines. At AstraZeneca, science and patients are at the heart of everything we do. Based in Cambridge,...

About Ogilvy:Ogilvy has been the "teaching hospital" for brands since the company was founded by David Ogilvy in 1948. We continue that brand building legacy today through Borderless Creativity - operating, innovating, and creating at the intersection of talent and capabilities. Our experts in Consulting, Advertising, Experience, Public Relations and Health...

(Senior) Marketing Excellence Manager - HCMAbout AstraZeneca and AstraZeneca VietnamAstraZenecaAstraZeneca VietnamAs a Foreign Invested Enterprise with over 550 members, AstraZeneca is investing into Vietnam 310 million USD from 2020 to 2030 with a focus on reducing the burdens of non-communicable diseases, developing local talent, and uplifting the domestic...

SCOPE OF WORKManage and supervise all functions of customer service and ensure the most effectiveness of the team to comfort residents and tenantsAdministrative tasks Receive all calls from residents or tenants; Manage taxi service; Manage information about parking lots; Manage access cards; Manage express delivery service; Provide newspaper for tenants...

BAT is evolving at pace - truly like no other organisation.To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journeyBAT VIETNAM IS LOOKING FOR A IT SERVICE OPERATION MANAGERSENIORITY LEVEL:Senior professionalFUNCTION: DBS - Digital Business SolutionSALARY...

Inspired to grow with your experience, learn and share with new colleagues?Huhtamaki is a key global provider of sustainable packaging solutions for consumers around the world, enabling wellbeing and convenience. Our innovative products protect on-the-go and on-the-shelf food and beverages, ensuring hygiene and safety, and help prevent food waste.We are...

Key Responsibilities: Motivate the team to meet business objective within a culture of continuous improvement, process excellence and high levels of workshop efficiency Manage and control all Aftersales standards processes and audits as per manufacturer's requirements Ensure the workshop complies with legal requirements and safety standards Maintain strong...

Big foreign firm International working environment Attractive salary packageROLES AND RESPONSIBILITIES Provides leadership to Customer Service Department by achieving operational efficiency, to reach excellent customer satisfaction, and generating service business at a reasonable cost. Responsible in the overall management of a national service partner...

Improve customer service experience, create engaged customers and facilitate organic growthEnsure SKUs information, pricing are updated on company systemRecruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowermentControl resources and utilize assets to achieve qualitative and...

Mô tả công việc:(Mức lương:Thỏa thuận)Position Overview:Are you passionate about delivering exceptional service in the realm of account maintenance, card operations, and loan operations? Join Galaxy FinX as the Account Service Management Manager and lead our dedicated teams in these critical areas. As a key player in our innovative digital...

Company Description: At Turner & Townsend we're passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society._ Every day we help our major global clients deliver ambitious and highly technical projects, in over 110 offices...

Mô tả công việc:(Mức lương: triệu VNĐ)JOB PURPOSEProvides leadership to Customer Service Department by achieving operational efficiency, to reach excellent customer satisfaction, and generating service business at a reasonable cost. Responsible in the overall management of a national service partner network, technical support, call center, spare...

Mô tả công việc:(Mức lương: Thỏa thuận) The position is responsible for the country's improvement of operational efficiency and optimization, as well as customer satisfaction for the Air & Ocean organization. Establish clear roles and responsibilities for the operations teams and the different tiers with escalation matrixes and measurable KPIs...

Responsibilities: Support and advices shrimp culture knowledge for our customers to be sustainable shrimp farming. Provides and follow up the success protocol to achieve target of technical service. Planning of those services must be coordinated with Area Sales Managers, Sales, Technical by weekly, monthly Reporting of the services provided, farm success...

Incident Manager/Technical Service Manager (Hybrid):Live Payments- Ứng TuyểnSystem Admin English- Đăng nhập để xem mức lương 244 Cống Quỳnh, Pham Ngu Lao Ward, District 1, Ho Chi Minh Xem bản đồ Linh hoạt 5 giờ trước3 Lý Do Để Gia Nhập Công Ty:Attractive Salary + Bonus Premium healthcare package for you and your family...

Nơi Làm Việc: Hồ Chí Minh (Quận 3)Cấp Bậc: Quản lýHình Thức: Nhân viên chính thứcKinh nghiệm:NămMức Lương: Lương thỏa thuậnNgành nghề: CNTT Phần cứng / MạngHạn Chót Nhận Hồ Sơ: 05/09/2023Mô Tả Công Việc:We are seeking a skilled and proactive IT Service Delivery Manager to lead the team and ensure...