Internship - Key Account Management (Ecommerce)

2 weeks ago


Ho Chi Minh City, Ho Chi Minh, Vietnam Intrepid Full time

About Us


Intrepid Group Asia (formerly known as Flywheel Group), is a leading regional Digital and Ecommerce Services Provider in South East Asia (SEA).

We offer end-to-end omnichannel e-commerce management, a wide range of Digital Marketing Services and advanced Insights & Analytics, all powered by state of the art inhouse Technology to our client base of leading international brands across >10 marketplaces and multiple social platforms in all 6 SEA countries.


Brands love our regional presence, our excellent pro-active ecommerce service which is enabled by our strong team, and our advanced marketing and tech capabilities.

We also partner globally with companies strong in other regions, such as in the Americas and Europe.


We deliver differentiated value to both the world's largest consumer product companies and fast-growing brands thanks to our expertise, scalability, global reach, and highly sophisticated AI and data-powered solutions.

These solutions might range from simple self-service software to outsourced administration of digital commerce marketplace operations, and all in between.


With multiple locations and hubs in Singapore, Thailand, Indonesia, Vietnam, Philippines and Indonesia, Flywheel Southeast Asia's dedicated team of >500 digital commerce and media experts are committed to providing our clients with access to vast untapped markets and solutions for major digital marketplaces in the region.


The Role
We are currently in search of a driven Key Account Management (KAM) intern. While prior experience in e-commerce would be advantageous, it is not obligatory. This entails forging strong collaborative relationships with both internal and external stakeholders to meticulously oversee and optimize store operations.

Your responsibilities will include:

  • Manage store operations, including commercial & merchandise setup.
  • Able to translate brand promotion into a briefing for the design team.
  • Work with other teams to ensure brand KPI & tasks are delivered effectively and on time.
  • Collaborate with manager on NMV goals, planning, and forecasting
  • Other tasks are assigned by the line manager.
  • Assist in troubleshooting and resolving any ecommerce platform issues or customer inquiries in a timely manner.

Who we look for - the ideal profile:

  • Last year/ graduated student, preferably within Economics major
  • Passion for ecommerce and willingness to learn and adapt in a fastpaced environment.
  • Good knowledge of Microsoft Office/ Google Docs (Word, Excel, PowerPoint)
  • English language proficiency
  • Good communication & can bear high pressure
  • Careful & work commitment spirit; problemsolving, and logical thinking skills are a must
  • Ecommerce working experience is a plus

What we offer:

  • Gain practical experience in executing ecommerce strategies.
  • Receive mentorship and access to resources for professional growth.
  • Work on realworld projects that impact our business.
  • Collaborate with teams across departments.
  • Connect with industry professionals.
  • Flexible Work Environment
  • Receive competitive compensation packages.
  • Note: we will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties_

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