Customer Service Intern

1 week ago


Ho Chi Minh City, Ho Chi Minh, Vietnam CÔNG TY CP TƯ VẤN ĐẦU TƯ GIẢI TRÍ VI Full time ₫24,000,000 - ₫48,000,000 per year

Mô tả công việc:

(Mức lương: 4 - 4 triệu VNĐ)

  • To be well-versed with Timezone's games, products, promotions, and guest services and answering inbound enquiries via emails.
  • Ensure proper guest relations and safeguard the company's interests by resolving and taking appropriate actions on all guest complaints, issues, and suggestions.
  • Exceed guest expectations that yield results and positive guest feedback.
  • Develop strong relationships with guests and counterparts.
  • Additional responsibilities and duties will be assigned based on the needs of the business.
  • Other tasks as requested by Digital Manager.

Chức vụ: Thực Tập Sinh

Hình thức làm việc: Toàn thời gian

Quyền lợi được hưởng:

  • Monthly income of approximately 4,000,000 VND.
  • Opportunity to work in a dynamic and guest-focused environment.
  • Gain hands-on experience in customer service, communication, and problem-solving.
  • Ability to build strong relationships with guests and internal teams.
  • Additional responsibilities and learning opportunities assigned based on business needs.
  • Guidance and support from the Digital Manager and other team members.

Yêu cầu bằng cấp (tối thiểu): Cao Đẳng

Yêu cầu công việc:

  • Creative, resourceful, and cheerful.
  • Good written and verbal communication in English & Vietnamese. Able to interact effectively with a diverse audience in 2 regions of Singapore & Vietnam.
  • Fast learner and able to work with different systems (CRM) to review and address guests' issues.
  • Able to perform in a dynamic and fast-paced working environment.
  • Able to commit to 5 days of work per week and intern period of at least 3 months

Yêu cầu giới tính: Nam/Nữ

Ngành nghề: Dịch Vụ Khách Hàng

Cao Đẳng

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