Officer, Customer Account Service Operation Officer, 6 months contract, DBS Vietnam HCMC
4 days ago
Job Purpose
To handle Customer account service and GFMO related transactions and activities timely, accurately and in compliance with established regulations & control procedures
Key Accountabilities / Dimensions
To handle and ensure Customer account service and GFMO are executed accurately, within the established SLA and comply with group policies, standards, guidelines and SOPs, and comply local requlations.To perform reports of Trade Ops and Loan Ops to HO and local regulatory authorities are submitted timely.To perform clear batch screening.Job Duties & Responsibilities
To process Customer account service and GFMO\: handle pre-processing tasks at location until transactions completed as per SLA including but not limited to checking and verification of application and supporting documents.To ensure completion of reports e.g. daily, reconciliation, regional HO reports and regulatory reports etc., submitted timely and accurately.To ensure all daily transactions are accurately processed and captured in systems. Report discrepancies, if any, to supervisor promptly.To maintain filing documents properly.To apply quality services to clientsTo support and back-up for staff within team and/or Operations ensuring good teamwork and collaboration cultureTo perform other duties as assigned by Manager/Head from time to time.Required Experience
Non-technical Experience
Willing to learnConversant with desktop applications e.g. Word & ExcelTechnical Experience
Experience in banking Ops or Trade operations is preferableWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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