Senior Business Development Manager

6 days ago

Tân Bình Ho Chi Minh City, Vietnam SHAREWORK CORP Full time $40,000 - $120,000 per year
  • JD:
  • Build and maintain long-term, profitable strategic relationships with key customers and high-potential prospects in target markets (US, EU).
  • Oversee and lead the relationship management efforts executed by the Business Development team, ensuring customer retention and high-value engagement.
  • Proactively expand the customer portfolio through targeted Upselling (e.g., introducing Automation/AI services) and Cross-selling (merging IT solutions with BPO processes)
  • Analyze and understand key customers' unique business challenges and individual needs to propose tailored IT/BPO solutions.
  • Act as the primary point of contact for strategic accounts, ensuring timely and efficient resolution of complex customer complaints and issues.
  • Collaborate closely with leadership and cross-functional teams (Operations, Technical) to formulate quarterly and annual business development strategies and market entry plans.
  • Conduct in-depth business reviews with clients, utilizing CRM data and market intelligence to identify growth opportunities and strategic alignment.
  • Monitor and analyze competitor activities and market trends within the IT and BPO landscape to adjust sales strategies and maintain a competitive advantage.
  • Keep customers updated on the company's latest technological offerings and service enhancements to continuously drive new sales opportunities

Requirements:

  • A bachelor's degree in administration or a related field.
  • Excellent interpersonal and communication of English skills.
  • Proficient in all Microsoft applications.
  • Superior product knowledge.
  • A team player with leadership skills.
  • Maintain a positive attitude focused on customer satisfaction

Benefits:

  • Salary:
    Negotiable, will be reviewed after one year of work
  • Work in a dynamic, creative environment with young, close colleagues.
  • 13th-month salary bonus, hot bonus, salary/performance review, ...
  • Social, health (24/7 health care) & unemployment insurance;
  • Participate in Company and Group activities: Team building, travel, healing retreat, ...
  • Opportunities for development and advancement
  • Working time:
    Mon - Fri | 9AM - 6PM
  • Location:
    Athena Building, 146 Cong Hoa, Ward 13, Tan Binh Dist., HCMC.
  • Priority to work immediately after passing.

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