Sales And Service Specialist

6 days ago

Tân Thành District, Tỉnh Bà Rịa-Vũng Tàu, Vietnam ATZ SOLUTIONS CO., LTD Full time ₫900,000 - ₫1,200,000 per year

Job Title:

Sales & Services Engineer

Location:

Ba Ria-Vung Tau / Dong Nai, Vietnam (Local candidates preferred)

Company Overview:

ATZ Solutions Co., Ltd.
is a leading provider of
industrial automation solutions
, specializing in
process and industrial automation, building technology, and plant engineering
. As an authorized partner of
Valmet Automation & Valmet Flow Control
and
Endress+Hauser as well as Oilon, Stafsjo and ProMinent
, we deliver world-class automation products, engineering services, and after-sales support to enhance efficiency, safety, and productivity for our clients across Vietnam.

Job Purpose:

The Sales & Services Engineer will be responsible for
promoting automation solutions and services
, providing
technical support
, and ensuring
customer satisfaction
through pre-sales, after-sales, and maintenance activities. This role bridges
technical expertise and customer engagement
, contributing to ATZ Solutions' growth in the Southern Vietnam market.

Key Responsibilities:

  • Sales & Business Development
  • Identify and develop new business opportunities in industrial automation and process control sectors.
  • Prepare and deliver technical presentations, proposals, and quotations to clients.
  • Negotiate contracts and close deals to achieve sales targets.
  • Technical Support & Service
  • Provide
    pre-sales technical consultation
    and
    after-sales service
    , including installation, commissioning, and troubleshooting.
  • Conduct site surveys and collaborate with engineering teams to design tailored solutions.
  • Perform maintenance, warranty services, and system upgrades for existing clients.
  • Customer Relationship Management
  • Build and maintain strong, long-term relationships with customers.
  • Collect feedback and provide solutions to improve customer satisfaction.
  • Market & Product Knowledge
  • Stay updated on automation technologies, industry trends, and competitor activities.
  • Represent ATZ Solutions at trade shows, seminars, and technical events.

Qualifications & Skills:

  • Education:
    Bachelor's degree in
    Electrical, Automation, Mechanical, or related Engineering fields
    .
  • Experience:
  • 2–5 years in
    Sales Engineer / Service Engineer
    roles, preferably in
    industrial automation or process control
    .
  • Technical Skills:
  • Knowledge of PLC, SCADA, instrumentation, and automation systems.
  • Ability to read technical drawings and understand control systems.
  • Soft Skills:
  • Strong communication, negotiation, and problem-solving skills.
  • Customer-oriented mindset with ability to work independently and in teams.
  • Other Requirements:
  • Proficiency in
    Vietnamese
    and basic
    English
    .
  • Willingness to travel within Ba Ria-Vung Tau, Dong Nai, and nearby provinces.
  • Valid driver's license is a plus.

Benefits:

  • Competitive salary + performance-based incentives.
  • 13th-month salary and annual bonus.
  • Social, health, and unemployment insurance as per Vietnam Labor Law.
  • Professional training and career development opportunities.

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